Program Manager (PM)

Healthpro Heritage, LLC•Charlottesville, VA

About The Position

HealthPro Heritage is hiring a full-time Program Manager at The Colonnades in Charlottesville, Virginia, a continuing care retirement community offering skilled nursing, assisted living, independent living, and memory care. The role combines treating patients with managing clinical therapy programs and staff. The position is 40 hours per week, with compensation depending on experience and discipline. The Program Manager leads clinical therapy staff and program operations, maintains a clinical caseload, and supports high-quality care in compliance with applicable regulatory and company requirements. The role also includes developing and growing therapy programs, coordinating schedules, monitoring documentation and assessment data, resolving issues, and providing education and training. HealthPro Heritage describes itself as a therapist-led organization providing clinical services in settings including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. The company highlights purpose-driven work, growth opportunities, a collaborative culture, clinical excellence, and a competitive benefits package.

Requirements

Degree in a required discipline: Physical Therapy, Occupational Therapy, Speech Therapy, Physical Therapy Assisting, or Occupational Therapy Assisting.
Valid state licensure as a PT, OT, SLP, PTA, or COTA, or eligibility for licensure.
At least 3–5 years of clinical experience in rehabilitation or a related healthcare field.
Strong ability to lead, motivate, and manage a multidisciplinary team of therapists and support staff.
Deep understanding of rehabilitation principles, practices, and patient-care protocols.
Excellent written and verbal communication skills for interacting with staff, patients, families, and stakeholders.
Effective decision-making and critical-thinking skills to address challenges and improve operations.
Strong organizational skills to manage schedules, resources, and budgets efficiently.
Familiarity with healthcare regulations, including HIPAA, Medicare/Medicaid, and other applicable laws.

Nice To Haves

Prior management experience.
Supervisory or management experience in a healthcare setting, ideally in rehabilitation therapy.

Responsibilities

Directly manage and supervise clinical therapy staff, including hiring and performance appraisals, and foster a positive team atmosphere.
Monitor personnel compliance and credentials, and develop corrective action plans when necessary.
Maintain a clinical caseload and ensure high-quality therapy services that comply with regulatory standards, including CARF and JCAHO.
Review therapy programs and services to assess their effectiveness and efficiency.
Develop strategies to expand therapy programs, build caseloads, and implement initiatives such as fitness or dementia programs.
Lead marketing efforts with local hospitals, physicians, and the community to promote the therapy program.
Oversee patient and therapist scheduling to ensure adequate coverage.
Track and report assessment-period data and ensure proper documentation and adherence to Medicare and company guidelines.
Investigate and resolve patient-, staff-, or service-related issues, maintaining open communication and effective problem-solving.
Provide ongoing education and in-service training to staff and community members.
Maintain current knowledge of laws and regulations governing rehabilitation services.
Promote a safe environment by complying with infection-control and OSHA standards and ensuring proper use of tools and equipment.