Program Manager for Wellness and Mental Health Services

Mental Health America of Los Angeles•Long Beach, CA

4h•$70,304 - $81,000•Hybrid

About The Position

Mental Health America of Los Angeles (MHALA) is seeking a Program Manager for Wellness and Mental Health Services. MHALA has a long history of providing mental health services, advocacy, innovation, and training. The agency serves over 19,000 individuals annually with integrated services in areas such as healthcare, homelessness, employment, and wellness. MHALA also offers training programs and emphasizes a supportive work environment with a focus on work-life balance, communication, collaboration, and transparency. Employees are encouraged to practice self-care and benefit from a 35-hour workweek. The agency fosters diversity and a team-oriented culture with opportunities for growth, offering a competitive salary and a full benefits package, including an employee assistance program and generous paid time off.

Requirements

Bachelor’s Degree in Human Service Related field or LCSW/LMFT/LPCC/Licensed Psychologist.
Minimum 3 years of experience providing psychosocial rehabilitative services to a disabled population required.
Demonstrated ability to provide supervision and leadership to diverse staff who possess wide range skills, abilities, and professional competencies.
Knowledge of community resources.
Must function well in a team-oriented approach to member services.
Must be organized and efficient in carrying out day-to-day duties.
Must take initiative and be proactive in approach to getting the job done with little or no direction.
Must be able to work with various personalities and handle aspects relating to team members with dignity and tactfulness.
Knowledgeable and skilled at using computer and related applications such as Microsoft Word, Excel, PowerPoint, Teams, Outlook, Zoom, and Electronic Health Record required.
Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA’s liability insurance are conditions of employment.
TB clearance and re-testing every year are conditions of continued employment.

Nice To Haves

Experience in a supervisory/leadership role preferred.
Non-profit social service agency experience preferred.

Responsibilities

Coordinate, oversee, and supervise the work of the Wellness Center Team.
Hire, supervise, train, direct, evaluate, reward, and support staff in accordance with organizational policy and applicable laws and regulations.
Provide leadership and oversight to the Wellness Center team’s day-to-day operations, ensuring excellent care and services are provided to members/clients and ensuring compliance with program requirements, DMH, and MHALA standards.
Support staff in the provision of services that link members and other clients to meet member/client goals and needs.
Complete, and assist and support staff in meeting program documentation standards in accordance with MHALA and funding source standards and requirements to ensure program compliance and accountability.
Track, assess, and document how effectively the program meets its objectives.
Participate as an active member of management staff, quality improvement, safety committee, domains, or other leadership teams as needed or assigned.
Participate in community constituency groups as needed.
Assist and participate in the planning of staff development activities.
Organize, lead, and participate in team, staff, and community meetings.
Read, perform research, attend workshops or seminars as Agency sees fit and as it relates to program needs; participate in other professional development activities in order to maintain and enhance personal and professional skills related to program needs.
Maintain the skills necessary to mentor and support the Wellness Team in accordance with the expectations outlined in the DMH guidelines.
Provide timely information and feedback to the Wellness Center Director in regard to team, program, or member issues; provide emergency coverage as needed.
Other duties as assigned.