Program Manager

AMERICAN COMPUTER DEVELOPMENT INC • Nashville, NC

7d • Onsite

About The Position

The Program Manager performs project management tasks for customer service requirements and serves as the main point of contact for customer activities involving proposal initiation and submission, contract review, ordering, scheduling, and delivery. The role works with internal departments and customers to ensure projects meet schedules, budgets, quality expectations, and customer needs. The position is based in Nashville, North Carolina, and is full-time on the day shift.

Requirements

• Associate’s degree or equivalent required.
• Three to five years of project management experience required.
• Prior experience reviewing purchase orders and contracts.
• Prior experience with production scheduling and generating reports to monitor scheduling.
• Excellent verbal and written communication skills.
• Strong Microsoft Office skills, including Word, Excel, and Access.
• Demonstrated ability to troubleshoot problems associated with managing customer projects.
• Knowledge of an MRP production control system.
• Knowledge of electronics manufacturing processes.

Nice To Haves

• Bachelor’s degree preferred.
• Prior experience in an electronics manufacturing environment preferred.
• Government contract experience highly preferred.

Responsibilities

• Ensure adherence to master plans and schedules, develop solutions to program problems, and serve as the customer project liaison for internal staff.
• Take responsibility for overall customer satisfaction and program profitability.
• Ensure projects are completed on time and within budget.
• Collaborate with manufacturing, engineering, PCB layout design, and quality departments for assigned programs.
• Collect and submit data required to initiate and complete customer product quotations.
• Perform final review and submission of customer proposals.
• Schedule and lead kick-off meetings for new product introduction.
• Perform detailed contract review of customer purchase orders.
• Provide ongoing program monitoring and status reporting internally and externally.
• Monitor excess, orphan, and obsolete material and coordinate its disposition with customers.
• Provide ongoing sales support to organically grow customer accounts.
• Coordinate customer visits to the facility and travel to customer sites as necessary.
• Perform other duties as assigned.

Benefits

• Five weeks of PTO per year.
• Eight paid holidays per year.
• 401(k) retirement savings plan with employer match.
• Medical, dental, and vision coverage beginning the first of the month following hire date.
• HSA and FSA plans, including an employer HSA contribution.
• Company-paid life insurance.
• Supplemental insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree