Program Manager

Interactive Process Technology•Elizabeth City, NC

11d•Onsite

About The Position

IPT Associates is seeking an experienced Program Manager to lead a multidisciplinary team delivering enterprise IT, Agile DevSecOps, cybersecurity, cloud, systems engineering, and operational support services. The Program Manager provides overall program leadership, technical direction, quality oversight, and customer coordination while ensuring successful performance across cost, schedule, staffing, risk, quality, and contractual requirements. This position is contingent upon contract award, and the actual job description may vary based on specific contract requirements and organizational needs. The role is on-site in Elizabeth City, North Carolina, and occasional travel within the continental United States may be required.

Requirements

Five years of experience providing technical direction and project management.
Three years of supervisory experience in addition to the required five years of technical direction and project management experience.
Bachelor's or associate degree in Computer Science, Math, Information Technology, Engineering, Business Management, or a related field, or at minimum an IT certification such as Project Management Professional (PMP). Five years of experience is equivalent to two years of education.
Five years of experience with change management and process improvements.
Ability to obtain a favorable Tier 1 for unclassified systems.
Experience managing technology projects using an Agile delivery methodology.
Strong analysis skills and ability to identify and improve documentation supporting operations and technical teams.
Experience performing internal process audits, monitoring and tracking corrective actions, monitoring process implementation, checking internal procedures, and reviewing contract deliverables.
Proven customer service experience or experience as a customer service representative.
Excellent verbal and written communication skills, including the ability to communicate ideas succinctly.
Familiarity with DoD cybersecurity documentation and DoD Risk Management Framework (RMF) requirements and processes.

Nice To Haves

Active security clearance highly preferred.
Experience with phases of the SELC and leadership or task management of information systems engineering or systems integration projects preferred.
Project Management Professional certification or another recognized project-management credential highly desired.
DoD IAT/IAM Level II/III certification, such as Security+, desired.
ITIL v3 Intermediate Level Certification or ITIL v4 Managing Professional Certification equivalent desired.

Responsibilities

Organize and assign responsibilities to subordinates and oversee successful completion of assigned IT tasks.
Act as liaison between government and contractor teams.
Prepare and maintain documents guiding development, functional, and technical activities, including Program Management Plans and Technical Specifications Plans.
Provide technical direction for the complete system development effort and potentially serve as a technical authority for a design or problem area.
Use cloud management experience to guide development and service management.
Anticipate and mitigate technical problems; identify and resolve unique systems problems using new technology or an appropriate technological solution.
Ensure tasks are completed within estimated cost and schedule.
Communicate with contractor and government management personnel through written and oral reports.
Provide management, direction, decision-making, administration, quality assurance, and leadership for the Enterprise Information Technology Support Services team.
Oversee program deliverables to support successful delivery.
Summarize project milestones and anticipated completion dates, cumulative funding and expenditure rates, and status.
Participate in customer meetings, communicate program status, and request clarification when needed.
Perform other duties as required.