Program Manager

AIRLINE HYDRAULICS CORPORATION • Bristol Township, PA

13d

About The Position

The Program Manager (PgM) is a strategic, operations-focused leader responsible for assigned strategic customer relationships and end-to-end ownership of customer orders, including component sales, engineered and manufactured systems, and the full aftermarket lifecycle. The role provides program leadership from order intake and contract review through execution, delivery, aftermarket support, and program closeout, ensuring continuity, accountability, and long-term customer satisfaction.

The Program Manager makes program-level decisions to align with strategic business objectives, customer commitments, contractual scope, and integrated schedules across the order and aftermarket portfolio. The role emphasizes operational execution and lifecycle ownership, driving cross-functional alignment across engineering, manufacturing, supply chain, quality, and service organizations. The Program Manager balances near-term delivery performance with longer-term aftermarket opportunities, operational scalability, and sustained customer value. This position reports to the Director of Manufacturing.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least 5 years of relevant work experience, including project management experience.
• Proven ability to manage multiple complex projects simultaneously.
• Strong leadership and decision-making skills.
• Ability to interpret instructions and synthesize input from multiple departments.
• Team-oriented approach and strong cross-functional collaboration skills.
• Working knowledge of Monday.com, Microsoft Word, Excel, Internet Explorer, and Outlook.
• Strong communication, organization, and time-management skills.
• Precise attention to detail and ability to maintain a high-level strategic perspective.

Nice To Haves

• Ability to read and understand hydraulic, electrical, and mechanical blueprints.
• Strong financial acumen and budget management experience.
• Familiarity with hydraulic or electrical machine parts.
• Experience working in a manufacturing or production office environment.

Responsibilities

• Oversee multiple related engineering projects as a coordinated program, ensuring alignment with organizational objectives.
• Maintain familiarity with overarching contract scope across program projects and pursue clarification from Sales or customers when needed.
• Identify scope creep and coordinate change orders with Sales and Project Management before executing modified scope.
• Monitor and control overall program budget, financial performance, and resource allocation across projects.
• Establish program governance, standards, and reporting structures for consistency across projects.
• Serve as the primary escalation point for Project Managers regarding scope, schedule, budget, and resource conflicts.
• Act as the program’s executive-level customer contact when required and manage high-level customer relationships and expectations.
• Facilitate communication among Sales, Engineering, Purchasing, Manufacturing, Order Processing (OPG), Quality Assurance (QA), and outside contractors.
• Coordinate program-level stakeholder meetings and ensure key decisions and action items are documented and communicated.
• Ensure costs are appropriately assigned to projects.
• Integrate individual project timelines into a master program schedule using industry-standard tools such as Gantt charts.
• Monitor program progress against baselines and identify risks, interdependencies, and schedule conflicts before they cause adverse impact.
• Track high-level deliverables, documentation submittals, and long-lead purchased items across projects and ensure cross-project coordination.
• Report consolidated program status to internal leadership and external stakeholders as required; hold Project Managers accountable for schedules and budgets.
• Escalate significant financial, contractual, warranty, or resource issues to executive leadership for approval as required.
• Coordinate with Engineering and QA to ensure deliverables meet customer specifications and program objectives.
• Identify opportunities to improve and standardize processes within the Project Management function.
• Identify and carry out customer relationship maintenance and development activities.

Benefits

• Medical, dental, vision, and disability coverage effective the first of the month after hire.
• PTO accrual begins upon hire.
• Referral bonuses.
• 100% employee-owned company.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level