Program Manager

Hotwire Communications • Fort Lauderdale, FL

8d

About The Position

The Program Manager leads and coordinates network feasibility initiatives from inception through delivery. This role oversees vendor and service carrier relationships, coordinates cross-functional teams, tracks milestones and dependencies, and communicates project status, risks, and issues to leadership and stakeholders. The position requires strong project management and analytical skills, with familiarity with network infrastructure and operations.

The Program Manager develops project plans, reviews and tracks quotes against project requirements and budgets, coordinates change requests for node insertions, and works with engineering, operations, and procurement teams to keep projects aligned and on schedule. The role also conducts stakeholder meetings, maintains risk and status documentation, and serves as the primary point of contact for project communications. Other duties may be assigned by the Supervisor.

Requirements

• Bachelor’s degree in Business, Engineering, Telecommunications, or a related field.
• At least 5 years of experience in program or project management.
• PMP or another relevant project management certification.
• Strong project planning skills, including experience creating and managing complex project plans.
• Proficiency with project management tools such as Microsoft Project, Jira, or Smartsheet, and with a site tracker and Salesforce.

Nice To Haves

• Experience in network feasibility or telecommunications.
• Strong working knowledge of network infrastructure and feasibility processes.

Responsibilities

• Manage relationships with vendors and service carriers to support timely and cost-effective service delivery.
• Request, review, and track quotes to ensure alignment with project requirements and budget constraints.
• Develop project plans covering feasibility analysis, execution, and completion.
• Create and track change requests for node insertions, ensuring appropriate approvals and timely execution.
• Collaborate with engineering, operations, procurement, and other cross-functional teams to align on project goals and deliverables.
• Hold regular meetings with internal teams and external stakeholders to provide updates, address concerns, and maintain project momentum.
• Report project status, risks, and issues to leadership through risk logs and status updates.
• Analyze critical dates and project dependencies to mitigate risks and support on-time delivery.
• Serve as the primary point of contact for stakeholders and maintain clear communication about project objectives and timelines.
• Perform other duties as assigned by the Supervisor.

Benefits

• Comprehensive healthcare, dental, and vision plans.
• 401(k) retirement plan with company match.
• Paid vacation, sick time, and additional holidays, including the employee’s birthday.
• Paid volunteer time.
• Paid parental leave.
• Service discounts for employees who live on a property serviced by Hotwire, including discounted high-speed internet, video, phone, and security services.
• Employee referral bonuses.
• Exclusive entertainment discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level