Program Manager

HCA Healthcare•Tallahassee, FL

About The Position

The Program Manager is an individual contributor responsible for the day-to-day operational performance of the Hospitalist and Emergency Medicine programs in the assigned division. The role supports revenue flow, clinician credentialing and enrollment, human resources, and clinician payroll. It is with HCA Florida Fort Walton-Destin Hospital, part of HCA Healthcare’s Physician Services Group.

Requirements

  • Two or more years of healthcare experience.
  • Working knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.

Nice To Haves

  • Bachelor’s degree in Health or Business Administration, or a related field.
  • Experience in physician practice management or support service operations.
  • Project management experience.

Responsibilities

  • Oversee and support clinician onboarding, credentialing, and enrollment, ensuring timely completion.
  • Communicate regularly with clinicians and Medical Staff Office personnel about progress and status of staff privileges for individual programs.
  • Develop documentation methods used in the onboarding process.
  • Coordinate receipt, processing, and completion of human resources onboarding items, including drug screening and background checks.
  • Order lab coats, supplies, business cards, and related items.
  • Oversee and support completion and updating of CAQH profiles for program clinicians.
  • Receive and process information about proposed clinician changes from management, regional directors, and facility medical directors.
  • Coordinate with Health Care Indemnity, Inc. to ensure professional and general liability coverage for clinicians.
  • Manage clinician payroll, ensuring time is properly reported and schedule changes are accurately documented and completed promptly.
  • Coordinate regularly with Service Center departments to resolve outstanding issues involving clinician enrollment, Human Resources, Accounting, Accounts Payable, and the Billing Collection Team, including chart deficiency escalations.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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