Program Manager, Tech-Based

TechTown Detroit•Detroit, MI

22h•Onsite

About The Position

TechTown’s Technology-Based Programs team supports entrepreneurs developing innovative technology startups by connecting them with education, mentorship, strategic partnerships, capital pathways and other resources. The Program Manager supports the planning, implementation, administration and continuous improvement of initiatives and programs designed to advance founder success and inclusive economic development, including the Mobility Accelerator Innovation Network (MAIN), a collaborative initiative within the Global Epicenter of Mobility. The role coordinates program delivery, data systems, grant reporting, compliance requirements and operational processes, working across internal departments and with external partners. It translates program strategies, scopes of work and grant requirements into work plans, reliable systems, accurate reports and clear next steps. Through project management, data stewardship and cross-functional coordination, the Program Manager helps assess whom programs serve, participant progress, gaps and risks, and opportunities to improve services. The position also fosters collaboration among staff, partners, vendors and founders so resources are coordinated and entrepreneurs can navigate available support. Success includes timely completion of activities and reporting, stronger internal systems, accurate and meaningful program data, improved partner coordination, and better experiences and outcomes for entrepreneurs. The position is primarily in person, with flexibility subject to manager approval and departmental needs. The budgeted salary range starts at $70,000 and may be adjusted according to qualifications and experience.

Requirements

Bachelor’s degree in business administration, nonprofit management, public administration, data analytics, economic development or a related field, or an equivalent combination of relevant education and professional experience.
At least three years of progressively responsible experience in program management, project management, grant administration, nonprofit operations, economic development or a related area.
Demonstrated experience managing grant-funded programs, coordinating reporting requirements or maintaining documentation for funder, contractual or regulatory compliance.
Strong data-management skills, including collecting, organizing, validating, reconciling, analyzing and clearly presenting information from multiple sources.
Advanced proficiency with Microsoft Excel or Google Sheets and experience using CRM, project-management, database or reporting platforms; ability to quickly learn and effectively use new technology systems.
Ability to interpret reporting guidance, performance measures and complex requirements and translate them into actionable work plans and internal processes.
Excellent project-management and organizational skills, including managing multiple programs, partners, deliverables and deadlines simultaneously.
Exceptional attention to detail and commitment to accuracy, documentation quality and timely follow-through.
Strong written communication skills, including preparing reports, narrative summaries, procedures, presentations and professional correspondence for internal and external audiences.
Sound judgment and proactive problem-solving skills, including identifying risks, investigating discrepancies, recommending solutions and appropriately escalating concerns.
Demonstrated commitment to inclusive economic development and ability to work effectively with entrepreneurs, colleagues and community partners from diverse backgrounds.
Ability and willingness to occasionally attend evening or weekend programs, meetings and events and travel locally as program needs require.

Nice To Haves

Experience administering or reporting on federal, state or philanthropic grants.
Experience with entrepreneurship-support organizations, startups, accelerators, technology commercialization programs or regional economic-development initiatives.
Experience developing performance dashboards, data visualizations, reporting templates or program measurement systems.
Experience supporting budget monitoring, vendor management, procurement, contracts or consultant deliverables.
Knowledge of Michigan’s entrepreneurship, technology, mobility or advanced-industry ecosystem.
Familiarity with federal grant compliance requirements, including Uniform Guidance, documentation standards and audit readiness.

Responsibilities

Manage day-to-day planning, implementation and continuous improvement of technology-based entrepreneurship programs and strategic initiatives, including MAIN.
Collect, maintain, validate and reconcile participant, partner, program and outcome data across the CRM, grant reporting systems and internal tracking tools.
Coordinate accurate, timely and complete grant reports, gathering required information and supporting documentation from internal teams, Finance, contractors and external partners.
Maintain organized, compliance-ready program and grant records and monitor adherence to funder requirements, organizational policies, approved scopes of work and reporting deadlines.
Develop dashboards, reports and tools to monitor performance indicators, milestones, founder engagement, referrals, services delivered and participant outcomes.
Analyze program and portfolio data to identify trends, assess progress, flag risks or gaps, recommend course corrections and communicate impact.
Translate strategies, grant commitments, scopes of work and organizational priorities into work plans, timelines, deliverables and accountability systems.
Maintain visibility into founder and startup pipelines, documenting and managing participant status, referrals, follow-up activities, next steps and program transitions.
Coordinate with internal teams and external partners to strengthen shared intake, assessment, referral, service-delivery and participant-tracking processes.
Plan and support partner meetings, program activities, workshops, events and convenings, including agendas, decisions, responsibilities and follow-up.
Support vendors, contractors and consultants by coordinating scopes of work, deliverables, timelines, documentation and performance in alignment with program and grant requirements.
Partner with Finance to monitor program budgets, expenditures, commitments and supporting documentation and help ensure financial activity aligns with approved program plans.
Develop and maintain standard operating procedures, templates, reporting calendars and other tools that improve consistency, efficiency, data quality and institutional knowledge.
Build relationships in the entrepreneurial ecosystem, represent TechTown at relevant events and cultivate connections that support participant recruitment, referrals and founder success.
Perform other responsibilities that support effective delivery and administration of TechTown’s technology-based programs.
Occasionally attend evening or weekend programs, meetings and events and travel locally as program needs require.

Benefits

Generous health and dental plans, vision coverage, life insurance, short-term disability and a team member assistance program.
100% TechTown-paid life, short-term disability and long-term disability benefits for full-time team members.
Wellness Program and onsite Wellness Room.
Five weeks of paid time off per year.
23 paid holidays, including two weeks in December and one week in July.
10 paid mental health days per year.
$2,500 professional development stipend.
Retirement plan with employer matching up to 6%.
Paid parental leave.
A supportive environment where creativity and innovation are encouraged by leadership.
Opportunity to contribute to Detroit’s economic growth.