Program Manager / Tech Delivery Manager

Ally•Detroit, MI

1d•$110,000 - $180,000

About The Position

The Program Manager / Tech Delivery Manager helps a team of teams perform effectively by removing impediments, facilitating meetings, and partnering with product managers to prepare work for quarterly planning. The role guides teams and organizations in applying scaled Agile practices and values to improve customer satisfaction. The position optimizes the flow of epics and features and the value delivered by a program, serving the needs of the train to support performance and growth. It manages program or product-line ceremonies, dependencies, planning changes, delivery visibility, and stakeholder communications. The role also measures delivery, maturity, and performance; supports continuous improvement and Agile practices; manages initiative and solution-release delivery; and may support teams as a Scrum Master. The role reports to a Director – Tech Delivery. Ally states that it will not sponsor a new applicant for employment authorization for this position. The work arrangement may be fully on-site, hybrid, or fully remote; the specific requirements will be discussed during hiring and may change based on leadership discretion or business needs.

Requirements

At least 5 years of information technology experience.
At least 5 years of Scrum Master experience.
At least 7 years of relevant experience or an equivalent combination of education and experience.
High school diploma or GED equivalent.
Thorough understanding of and experience with Agile and Waterfall methodologies on large-scale, technically complex projects.
Experience launching Agile teams and teams of teams.
Ability to train and coach teams toward maturity and high performance.
Ability to manage multiple projects.
Thorough understanding of the software development lifecycle (SDLC).
Self-motivation, creativity, and efficiency in proposing solutions to complex, time-critical problems.
Data-driven analysis skills for measuring and managing delivery.
Ability to maintain a program-level view and use Jira and PowerBI information to communicate status across multiple projects and programs.
Strong teamwork, influence, and negotiation skills.
Ability to understand and communicate technical issues.
Adaptability to a changing environment.
Excellent interpersonal skills and ability to work with diverse teams.
Situational awareness to know when to listen and when to be assertive.
Strong analytical and problem-solving skills and attention to detail.
Ability to keep teams engaged and on task.

Nice To Haves

Bachelor's degree in Computer Science, Information Systems, or a relevant field of study preferred.
Certified Scrum Master (CSM) or related certification strongly preferred.
SAFe RTE certification strongly preferred.

Responsibilities

Optimize the flow of epics and features and the value delivered by the program.
Work with the Architect and Product Manager to refine capabilities and epics for the next quarterly planning cycle and ensure they meet the Epic Definition of Ready.
Coordinate and facilitate program or product-line ceremonies.
Manage dependencies across teams in the program and provide visibility into epic and feature delivery health and the overall program increment.
Understand and communicate program team capacity and balance commitments with sustainable capacity.
Facilitate communication and coordination with stakeholders and customers during epic definition and delivery.
Resolve impediments to epic and feature delivery quickly and protect teams from outside disruptions.
Promote Agile values and principles and help teams become self-managing and fulfill their cross-functional potential.
Manage changes to the program or product-line quarterly plan and communicate their impacts.
Partner with the Product Manager to maintain a healthy product or program backlog.
Promote communication and collaboration in support of value delivery and quarterly commitments.
Provide stakeholders and leadership with status updates and reports on initiative and capability plans, delivery, timelines, and impediments.
Measure program or product-line delivery, maturity, and performance, and review metrics with the ART to identify improvement opportunities.
Contribute best practices and proven techniques to the Agile Community.
Manage delivery of initiatives and solution releases, including deliverables, cost, schedule, quality, and status reporting.
Support teams as a Scrum Master as needed.

Benefits

Market-competitive base pay and pay-for-performance incentives based on personal and company goals.
Paid time off starting at 20 days, 11 paid holidays, and 8 hours of annual volunteer time off; amounts may be prorated and programs vary by status and management level.
401(k) retirement savings plan with matching and company contributions.
Student loan pay-down and 529 education savings assistance programs.
Tuition reimbursement.
Employee stock purchase plan.
Financial learning center and access to financial coaches.
Medical, dental, and vision insurance options.
Employee, spouse, and child life insurance.
Short- and long-term disability insurance.
Health Savings Account with employer contributions and Healthcare FSA.
Critical illness, accident, and hospital indemnity insurance.
Total well-being program supporting physical, social, emotional, and financial health.
Adoption, surrogacy, and fertility assistance.
Paid parental and caregiver leave.
Dependent Day Care FSA, backup child and adult/elder care days, and childcare discounts.
Employee Assistance Program.
Subsidized and discounted Weight Watchers program and other employee discount programs.
Depending on the role, travel allowances, relocation assistance, a signing bonus, and/or equity may be available.
Annual incentive plan eligibility.