Integrated Delivery Program Manager

Gainwell Technologies LLC•Any city, OH

4d•$86,800 - $124,000•Remote

About The Position

The Integrated Delivery Program Manager leads programs to deliver and support complex product solution implementations. These solutions include components delivered by multiple internal development teams. The role oversees planning, execution, risk management, stakeholder alignment, and delivery across multiple areas, ensuring implementations are completed on time, within scope, and aligned with business objectives. The position is the primary coordination point between business stakeholders and delivery teams throughout the implementation lifecycle. This is a remote-based opportunity within the United States, with 0–10% travel. Video cameras must be used during interviews and the initial week of orientation. The application deadline is 10/30/2026.

Requirements

At least 6 years of healthcare experience; Medicare, Medicaid, or Pharmacy experience is preferred.
At least 5 years of program management experience involving large software implementations.
Strong communication skills and the ability to work across multiple vice presidents and delivery areas.
Background in product lifecycle management and technical support.
Strong project management skills, including planning, execution, and stakeholder management.
Ability to interpret technical concepts and understand solution architecture.
Experience in product support and Medicaid and Pharmacy operations.
Familiarity with regulatory CMS requirements.
Ability to work independently and solve problems.

Nice To Haves

Medicare, Medicaid, or Pharmacy healthcare experience.

Responsibilities

Serve as the delivery focal point across teams for specific clients.
Partner with the Implementation Practice team to map solution scope and required-by dates, and lead delivery teams in building an integrated delivery plan that maps dependencies.
Track solution gaps and drive ownership and resolution plans.
Report daily and weekly status to leadership and escalate blockers.
Lead working sessions to remove obstacles.
Identify opportunities for process improvements.
Coordinate cross-functional teams to identify and implement lessons learned and product improvements.
Troubleshoot and provide resolutions during deployments and operational rollouts.
Drive continuous improvement in support processes.
Support pre-sales analysis of deals and cost estimation across delivery areas.