Experienced Integrated Delivery Program Manager
About The Position
Integrated Delivery Program Manager is responsible for leading programs to successfully deliver and support complex product solution implementations. Solution is made up of components, delivered by multiple internal development teams. This role oversees planning, execution, risk management, stakeholder alignment, and delivery across multiple areas, ensuring implementations are completed on time, within scope, and aligned with business objectives. Integrated Delivery Program Manager serves as the primary point of coordination between business stakeholders and delivery teams throughout the implementation lifecycle.
Requirements
- 9+ years of Healthcare Experience (Medicare/Medicaid/Pharmacy)
- 5+ years of experience in Program Management of large software implementations
- Strong communication skills with the ability to work across multiple VPs/delivery areas
- Background in product lifecycle management and technical support
- Strong project management skills (planning, execution, stakeholder management)
- Ability to interpret technical concepts
- Understanding of solution architecture
- Experience in product support and Medicaid and Pharmacy operations
- Familiarity with regulatory CMS requirements
Responsibilities
- Serves as focal point for delivery across teams for specific client(s)
- Partners with Implementation Practice team to map the solution scope and ‘required by’ dates, leads delivery teams to build an integrated plan, mapping dependencies
- Tracks gaps in solution, pushes for ownership and resolution plan
- Reports daily and weekly status to leadership, escalates blockers
- Drives working sessions to remove obstacles
- Identifies opportunities for process improvements
- Coordinate cross-functional teams to identify and implement lessons learned and product improvements
- Troubleshoot and provide resolutions during deployments and operational rollouts
- Drive continuous improvement in support processes
- Supports pre-sales analysis of deals and cost estimation across delivery areas
Benefits
- Flexible vacation policy
- Educational assistance
- Leadership and technical development academies
- 401(k) employer match
- Comprehensive health benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
