Program Manager

MarketStar•Salt Lake City, UT

12d•Hybrid

About The Position

MarketStar is seeking a Program Manager to support our client’s business marketing tool. As a Program Manager, you will be responsible for leading and managing a team of sales professionals to achieve sales targets and drive revenue growth. You will also serve as a point of contact for our client stakeholders and will be responsible for building and maintaining productive professional relationships. In this role, you will develop and implement strategic sales plans, analyze market trends, monitor competitor activities, and provide regular sales performance reports to senior management. Effective communication, leadership, and analytical skills will be essential for success in this role.

Requirements

5 years of experience in a sales environment; experience in Saas or tech sales preferred
3 years of direct leadership experience of individual contributors and / or leaders
Experience managing client or stakeholder-based relationships
Track record of goal attainment in a sales role or as a sales leader; experience with hybrid teams a plus
Experience utilizing and interpreting data and reporting in a sales environment to drive performance
Proficient understanding of technology tools including CRM and sales acceleration platforms
Proven success working with other departments or individuals to achieve business outcomes
Demonstrated ability to communicate professionally to a team, senior leadership, and internal resources
History of developing and presenting business reviews in a live or virtual setting
Demonstrated success in following, teaching, and coaching a sales process to improve the performance of others
Understanding of project management fundamentals including time management, organizational skills, and holding others to achieving project milestones
Aptitude for managing budgets associated with P&L and related business expenses
Growth mindset for developing professional & personal aptitude and expertise

Responsibilities

Manage client relationships and day-to-day engagement and as the main point of contact for client stakeholders
Identify and provide clear program objectives focused on sales and operational solutions to key internal and external stakeholders across the business
Manage program finances, program expenses, commission and incentive plans, monthly invoice approval with Finance and overall budget attainment against gross margin goals
Develop and deliver business reviews, typically monthly or quarterly, across multiple levels of client stakeholders including the C-Suite
Oversee sales team performance by driving quota attainment including metric attainment, quota management, forecasting, and data trend analysis.
Develop and coach a team of employees and / or leaders through daily performance management, training, and development plans focused on obtaining program objectives
Be a strong leader focused on knowing your people, understanding their "why" and motivating them to drive personal success
Deliver on critical timelines and deliverables associated with strategic planning and performance management of the program
Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action
Collaborate frequently within the MarketStar ecosystem including your Director and VP, Business Intelligence, Talent Solutions, Talent Acquisition, and MarketStar Foundation
Identify strategic initiatives to grow and adapt the program to market conditions and client needs alongside your client contacts with a focus on increasing team size
Appropriately manage personnel by applying employee policies, compliance, and local regulations