Program Manager

Gantri•San Francisco / San Leandro, CA

About The Position

Gantri is seeking a Program Manager to bring structure, accountability, and operational excellence to cross-functional initiatives. The role primarily owns Gantri Made projects from signed contract through delivery, coordinating external B2B partners and internal teams across Sales, Product Development, Manufacturing, and company leadership. The Program Manager will manage plans, align resources, resolve blockers, and ensure partners receive clear communication and visibility throughout execution. The position also supports major company-wide initiatives, including factory expansion and Wireless product development. It establishes project ownership and disciplined management processes so teams can understand status, milestones, and outstanding decisions. The role requires a proactive, highly organized program manager comfortable working in a startup environment, managing stakeholders at all levels, and navigating ambiguity and shifting priorities. Gantri describes itself as a design manufacturer using digital manufacturing and plant-based polymers to produce sustainable lighting products onshore and on-demand. It operates a large 3D print farm in the Bay Area.

Requirements

  • At least 6 years of experience in program management, project management, operations, or a related field, with demonstrated ownership of complex cross-functional initiatives.
  • Experience managing B2B accounts, partnerships, or customer-facing projects and understanding external stakeholder expectations and delivery commitments.
  • Ability to coordinate multiple teams, manage interdependent workstreams, and drive projects toward deadlines and defined outcomes.
  • Experience managing senior stakeholders and executive leadership, including proactively requesting decisions, challenging assumptions, escalating issues, and driving accountability.
  • Strong project management discipline, including building project plans, tracking milestones and dependencies, identifying risks, and maintaining documentation and reporting.
  • Excellent written and verbal communication skills, including leading external partner calls, facilitating cross-functional meetings, and presenting updates to leadership.
  • Strong organizational skills and attention to detail, with the ability to manage several projects while maintaining focus on critical priorities.
  • Proactive, solutions-oriented problem-solving skills and judgment to unblock work independently or escalate issues when necessary.
  • Experience in a startup or similarly fast-moving organization, with the ability to adapt to ambiguity, shifting priorities, and evolving processes.
  • Strong sense of ownership and ability to establish processes, reinforce expectations, and hold stakeholders accountable for commitments.

Nice To Haves

  • Experience in manufacturing, hardware, product development, supply chain, or another environment with complex operational dependencies.
  • Experience in customer success, account management, or implementation management for B2B products or services.
  • Experience coordinating vendors, external service providers, or manufacturing partners.
  • Familiarity with CRM systems and project management tools, and ability to use data to assess project performance and business outcomes.
  • Experience analyzing revenue, pricing, unit economics, or gross margins to support commercial decisions.
  • Experience managing programs spanning commercial, technical, and operational teams.
  • Experience building or improving project management processes within a growing organization.

Responsibilities

  • Own Gantri Made program execution from signed contracts through delivery, coordinating timelines, requirements, resources, and deliverables across internal teams and external B2B partners.
  • Build and maintain project plans covering milestones, dependencies, owners, deadlines, and critical paths, and provide stakeholders with clear project status.
  • Coordinate teams across Product Development, Manufacturing, Sales, and other functions; follow up on commitments and proactively resolve blockers.
  • Serve as a primary point of contact for B2B partners, lead meetings, communicate progress, manage expectations, and address partner needs throughout project execution.
  • Support contract execution, redlining, specifications, and project scoping in partnership with leadership and subject matter experts.
  • Coordinate factory expansion workstreams, vendor communications, dependencies, and timely input and decisions from internal stakeholders.
  • Support Wireless and other strategic initiatives by establishing plans, coordinating resources, and unblocking execution as priorities evolve.
  • Maintain project management systems, documentation, and communication cadences that promote consistency, visibility, and accountability.
  • Surface risks, escalate decisions, communicate trade-offs, and work with company leadership to keep critical initiatives on track.
  • Pull and analyze CRM and project data, evaluate partner economics and pricing, and support revenue and gross margin analysis.
  • Identify workflow gaps, introduce practical process improvements, and develop systems to manage a growing portfolio of complex projects.

Benefits

  • Competitive salary and equity options.
  • Comprehensive health, dental, and vision coverage.
  • Paid time off and flexible vacation policy.
  • 401(k) retirement plan with company match.
  • Professional development opportunities and learning stipend.
  • Collaborative, creative, and sustainability-focused work environment.
  • Access to Gantri-designed products and innovation initiatives.
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