Program Manager (II)
About The Position
The Program Manager (II) supports regional operations, operational performance tracking, and cross-functional program execution. The role combines hands-on operational coordination with program management responsibilities. The successful candidate collaborates with internal teams and external vendors to monitor performance, identify operational challenges, analyze data, and support continuous improvement initiatives. The position is based in Washington, DC, with a hybrid arrangement that includes onsite depot visits approximately 1–2 days per week. The contract is for six months, with a possible extension, and the schedule is full-time at 40 hours per week. Pay is USD 55–75 per hour on W2, based on experience.
Requirements
- Experience in program management, operations management, logistics, fleet operations, transportation, warehousing, supply chain, or a related field.
- Strong analytical and problem-solving skills, including the ability to interpret operational data and identify trends.
- Proficiency in Microsoft Excel or Google Sheets, including pivot tables, data analysis, and reporting.
- Experience tracking KPIs, monitoring performance, and preparing operational reports.
- Strong communication, stakeholder management, and organizational skills.
- Comfort with hands-on operational coordination and regular onsite visits to operational facilities.
Nice To Haves
- Experience managing vendor relationships, tracking service levels, and monitoring third-party performance.
- Familiarity with data visualization and reporting tools such as Tableau, Power BI, or Looker.
- Basic SQL knowledge or experience working with data queries.
- Familiarity with AI-powered productivity tools and process improvement techniques.
- Experience supporting operational launches, scaling initiatives, or multi-location programs.
Responsibilities
- Monitor operational dashboards, reports, and performance metrics to identify trends, discrepancies, and potential issues.
- Coordinate with regional operations teams and external vendors to support daily operational activities.
- Track key performance indicators (KPIs), staffing levels, service availability, and operational efficiency.
- Investigate operational anomalies, identify root causes, and communicate findings to relevant stakeholders.
- Conduct regular onsite visits to operational facilities to assess processes, coordinate activities, and support issue resolution.
- Support ongoing projects, process improvements, and regional operational initiatives.
- Prepare reports, analyze trends, and present actionable insights to management.
- Collaborate with cross-functional teams, including operations, product, engineering, and vendor partners.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
