Program Manager II

Elbit America•Fort Worth, TX

About The Position

The Program Manager II is a mid-level program management position responsible for planning and executing assigned, generally complex programs through all phases of the program lifecycle, with minimal supervision from a more senior program leader. The role is accountable for program cost, schedule, quality, customer satisfaction, and technical performance, and uses successful execution to support future business growth. The Program Manager II serves as a primary customer contact, communicates proactively with minimal oversight, and builds customer trust by meeting commitments and quality standards. The position forecasts sales, new business, and gross profit for assigned programs to support business-unit operating goals. It directs program teams or Integrated Product Teams, using Earned Value Management and other techniques to identify issues and monitor performance. The role also manages program budgets and contractual obligations, oversees suppliers or affiliate organizations as needed, and coordinates with functions including finance, marketing, operations, and engineering. The work takes place in a matrix organization and is described as fast-paced and deliverables-oriented. Domestic and international travel may be required.

Requirements

Bachelor’s degree required.
At least 3 years of functional experience required.
3–5 years of program management experience.
Critical-thinking skills, including the ability to analyze, evaluate, and interpret information effectively.
Ability to build and maintain constructive customer relationships.
Basic understanding of industry trends and customers’ and competitors’ strategies, strengths, and weaknesses.
Knowledge or experience in the applicable technical area or product line.
Experience leading teams through the five project-management phases: Initiate, Plan, Execute, Monitor & Control, and Close.
Ability to complete projects or programs on time, within scope and budget, while delivering a quality product and high customer satisfaction.
Ability to manage using disciplined internal processes aligned with industry standards and tools, and to hold self and others accountable for Earned Value Management, program planning, risk management, and requirements management.
Demonstrated understanding of program budgeting and ability to hold others accountable for program-management disciplines.
Experience with negotiations, collaborative problem solving, conflict management, meeting facilitation, and applying tact and diplomacy with internal and external customers and foreign personnel.
Experience using a contract lifecycle management process to review and approve contract changes.
Experience managing program scope against customer requirements, expectations, and required deliverables such as proposals, contracts, and statements of work.
Clear verbal and written communication skills, including the ability to create and deliver program-management review presentations.
Ability to lead program teams through influence and independently build and lead an Integrated Product Team.
Proficiency with MS Office applications, including Excel, PowerPoint, Word, Visio, Outlook, and Project.
Ability to perform duties that may involve standing, sitting, talking, hearing, reaching, stooping, kneeling, and using hands and fingers to operate a computer, telephone, and keyboard.
Close vision required for computer work; light to moderate lifting may be required.
Ability to travel domestically and internationally and obtain/use a passport if required.

Nice To Haves

PMP® certification or equivalent is preferred.

Responsibilities

Hold self and team accountable for high-performance standards and coach the team in managing changing priorities.
Communicate program objectives and explain how programs support Company and Business Area strategic plans.
Lead development of detailed project or program plans using company policies, procedures, and program-management best practices.
Lead assigned project teams according to program plans to achieve delivery and quality goals.
Prepare and interpret risk and opportunity analyses and financial reports, anticipate problems, take corrective action, and plan for management reserves.
Work with finance and Business Area leadership to forecast new business, sales, and gross profit for annual operating plans.
Establish program budgets and hold Control Account Managers accountable for adherence.
Identify continuous-improvement opportunities and foster an entrepreneurial, collaborative workforce to meet customer requirements.
Build and maintain customer relationships, anticipate customer needs, address customer issues, and pursue open communication to support business growth.
Serve as the primary customer point of contact and ensure satisfaction with product performance, delivery, cost, and contracted scope.
Provide Business Area leadership and customers with program-performance details, risk assessments, improvement opportunities, and recommended solutions.
Coordinate with marketing personnel and assist with marketing plans and proposals.
Apply strategic thinking to anticipate challenges, align program objectives with organizational goals, and balance near-term priorities with long-term value.
Assist in developing contract-negotiation strategies with customers, suppliers, and affiliates; communicate contractual requirements and proactively identify and mitigate risks.
Plan and execute programs in accordance with contractual obligations, managing the performance of suppliers, affiliates, or peer organizations directly or indirectly.
Conduct internal and external program reviews, communicate execution status to management, and gather performance feedback, risk inputs, and improvement opportunities.
Create, maintain, and present Program Scorecards.
Coordinate with Operations and Engineering to include design-for-manufacturability efforts and smooth transition to production in development program plans.
Support internal and external technical discussions to ensure technical requirements are met.