Program Manager - Stepping Stones

The Salvation Army Southern California•Spokane, WA

19h•Onsite

About The Position

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community! The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we’re committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need! The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.

Requirements

Pass a Criminal Background Check
Possess a Driver License with clear driving record; ability to clear a Motor Vehicle Records check, including must be at least 21 years of age
Successfully complete TSA Driver Training upon hire and annually thereafter
Have or obtain First Aid & CPR certification and Bloodborne Pathogens training
Knowledge of social services and local resources
Be sensitive and understand the comprehensive mission of The Salvation Army
Must have good customer service skills, networking skills, and the ability to positively represent The Salvation Army
Able to be flexible and available to meet the needs of the program, staff, and The Salvation Army
Ability to empathize with and advocate for low-income and vulnerable people, and to maintain confidentiality with personal information
Experience supervising staff and volunteers
Experience working with homeless and at-risk individuals
Working knowledge of Microsoft Office Suite and other software
Working knowledge of integrated database applications and ability to use new software programs with basic training

Nice To Haves

Bachelor of Science or Arts degree in social work, psychology, or other related field preferred with five (5) years of applicable work experience
Management experience required
Case management and low-income housing experience preferred

Responsibilities

Represent The Salvation Army and respect and work within its Christian tenets
Serve as Stepping Stones Program spokesperson; representing TSA at applicable community meetings and events
Collaborate with other TSA Social Service programs/networks in the community
Supervise employees and volunteers in the program
Train employees and volunteers on all policies, procedures, and pertinent information
Assist the Director of Social Services on contract compliance, fundraising, grants, budgeting, and program audits
Meet with employees/volunteers regularly to exchange information and discuss issues affecting the program
Prepare procedural manuals and polices with guidance from the Director of Social Services
Oversee and conduct program tasks, including but not limited to the following: Intake and placement of new participants, Case management, Emergency assistance programs (food, clothing, transportation, etc.), Design, organization, and implementation of life skills classes, Turning over vacant units, as needed, Monthly case reviews for all participants, Scheduled and random unit checks, Aftercare services, Seasonal and special events
Prepare required reports
Provide 24-hour, on-call support for program emergencies outside of normal business hours
Performs other duties as assigned

Benefits

paid holidays
vacation time
sick time
medical, vision, and dental insurances
Low bi-weekly premiums ($34.62) for employee only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside of a Kaiser service area. Voluntary +1 and +family coverage at additional cost.
Delta Dental DHMO and DPPO dental insurance offered starting at $2.31 bi-weekly cost.
Employees are covered by an employer paid life insurance policy.
Voluntary supplemental life, short-term and long-term disability plans are available.
Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at 5 years eligible service time, employee funded voluntary 403(b) options
Benefit will be one week (5 business days) of paid leave at the employee’s normal rate of pay for births, adoptions and foster placements.
12 days annually accruing from day one, eligible for use after 3 months’ service time.
2 weeks annually accruing from day one, for non-exempt positions. 4 weeks annually accruing from day one, for exempt positions. Accrued vacation eligible for use after 6 months’ service time.
13 designated holidays + 1 floating holiday per year