Program Manager-Simulation

Northwestern Memorial Healthcare • Winfield, IL

2d

About The Position

The Manager of Simulation reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, regulatory requirements, and accreditation standards. The role oversees the NM-LFH Simulation Center and helps create simulation experiences across the region. It manages the center’s day-to-day operations and supports a standardized simulation program across NM hospitals, collaborating with facilitators and departments to develop, schedule, and deliver simulation activities and curricula.

Requirements

• Master’s degree.
• Clinical knowledge and experience in a healthcare-related field, such as nursing, EMT, paramedic, or another allied health profession requiring certification and training.
• At least two years of experience in healthcare simulation as an educator or simulation technician.
• Obtain Certified Healthcare Simulation Operations Specialist (CHSOS) or Certified Healthcare Simulation Educator (CHSE) certification through the Society for Simulation in Healthcare within three years of hire.

Responsibilities

• Manage day-to-day operations of the simulation center at NM Lake Forest Hospital and support a standardized simulation program across all hospitals.
• Oversee preparation, maintenance, inventory, and operation of simulation equipment and supplies; collaborate with facilitators to design, plan, implement, and schedule simulation activities.
• Ensure regional adherence to program policies, course objectives, program outcomes, simulation best practices, and safety measures.
• Coordinate and supervise simulation laboratory operations, providing a wide variety of patient simulation experiences, including in-situ simulations across the region.
• Serve as the primary contact for scheduling hospital, university school, department, and external-client use of the simulation center and hospital resources.
• Oversee maintenance and repair of human patient simulators, computers, monitors, clinical medical equipment, audiovisual and debriefing systems, surgical simulators, and virtual reality laboratory equipment.
• Communicate with manufacturers about maintenance, repairs, updates, and technology changes; coordinate software and equipment upgrades as needed.
• Provide technical support for task trainers and multimedia peripherals, including beds, examination tables, headwalls, patient monitors, and other healthcare equipment.
• Organize and restock simulation laboratory supplies; oversee laboratory setup and teardown to enable rapid turnover.
• Monitor and prepare simulation and laboratory budgets and business plans, and recommend equipment and supply purchases in anticipation of future technology changes.
• Maintain the laboratory in accordance with regulatory and accreditation standards.
• Collaborate with facilitators in Medicine, Nursing, Pharmacy, EMT, and other departments.
• Apply best practices and evidence-based research to program development, with a focus on standardization and efficiency across the healthcare continuum.
• Assist in developing and implementing curricula for healthcare simulation training, including simulation components for staff and student competency training.
• Participate in nursing department meetings to support the development and implementation of simulation experiences.
• Create and implement educational programs for new regional simulation facilitators, including pre-briefing, simulation, and debriefing.
• Hire, train, and schedule Standardized Patients for regional use.
• Coordinate tours of the NM-LFH Simulation Center.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
• A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager