Simulation Specialist

Highmark Health•Pittsburgh, PA

About The Position

The Simulation Specialist is responsible for implementing courses at the STAR Center and Mobile STAR Units, including preparing equipment and supplies, addressing equipment or supply needs during courses, and cleaning up afterward. The role provides instruction to course facilitators—including nurses, physicians, staff, and community educators—and operates, troubleshoots, and maintains simulation equipment and task trainers. The specialist ensures equipment is clean and functioning properly, completes regular safety checklists, and maintains the learning management system by uploading courses, adding participants, running reports, and providing technical support to users. The position also supports scenario programming, development, and implementation; maintains course data and preparation checklists; manages daily STAR Center and Mobile STAR Unit operations; and coordinates course schedules, equipment usage, reminders, and follow-ups. Employees must follow applicable ethical, legal, privacy, and information-security requirements, including HIPAA and company policies.

Requirements

  • Associate degree.
  • Related simulation experience.
  • Knowledge of audio/visual equipment and troubleshooting.
  • Knowledge of video recording, editing, and production.
  • Knowledge of learning management systems.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
  • Comply with HIPAA, company privacy and information-security policies, the Code of Business Conduct, and applicable laws and training requirements.

Responsibilities

  • Maintain, operate, and troubleshoot simulation equipment and task trainers.
  • Program, develop, and implement scenarios.
  • Provide instruction to course facilitators teaching at the STAR Center and Mobile STAR Units, and support simulation courses.
  • Maintain course data, including course proposals, preparation checklists, and learner counts.
  • Manage daily operations of the STAR Center and Mobile STAR Units.
  • Maintain the simulation calendar, schedule courses and equipment usage, send weekly course reminders, and follow up after courses.
  • Prepare equipment and supplies for courses, address supply and equipment needs during courses, and clean up afterward.
  • Maintain the learning management system by uploading courses, adding participants, running reports, and providing technical support to users.
  • Complete regular safety checklists.
  • Perform other duties as assigned or required.
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