Simulation Services Specialist

University of New Hampshire

8d•$23 - $38•Onsite

About The Position

The Simulation Services Specialist provides operational and program support for the Health Sciences Simulation Center (HSSC), supporting its day-to-day functioning through scheduling, communications, event and program logistics, documentation, procurement support, and resource coordination. The role works with simulation faculty, staff, students, and community partners to support efficient center operations and the delivery of simulation-based education and training. In collaboration with the Simulation Core Coordinator (RHT), who manages GO-NORTH-related efforts, this position manages HSSC-based efforts. The position is full-time and on-site in Durham. It is supported by external sponsor funding, and continued employment is contingent on the availability of that funding. Occasional travel to rural partner sites may be required.

Requirements

Associate degree in a health-related field and two years of simulation, administrative, program coordination, project support, or related experience, or an equivalent combination of education and experience.
Valid driver's license; occasional travel to rural partner sites may be required.
Demonstrated project management skills, including task coordination, timeline development, milestone tracking, and stakeholder communication in complex environments.
Knowledge of project management approaches or frameworks.
Experience managing or coordinating multi-site, multi-partner, or grant-funded initiatives.
Strong written and verbal communication skills.
Proficiency with productivity tools, scheduling platforms, and data-management systems.
Excellent organizational skills and attention to detail.
Ability to work collaboratively with clinicians, faculty, technical staff, and rural partners.
Adaptability, professionalism, and a customer-service mindset.
Ability to handle sensitive information discreetly and maintain confidentiality.
Ability to lift up to 50 lbs and support event or training logistics as needed.
Occasional travel is required.

Nice To Haves

Experience working in healthcare, education, public health, or community programs.
Bachelor's degree in healthcare, public health, education, administration, or a related field.
Coursework, certification, or professional development in simulation.
Experience coordinating programs in clinical, academic, or rural-health settings.
Experience with grant-funded projects or workforce development programs.
Familiarity with rural health systems, partner engagement, or distributed clinical education.
Coursework, certification, or professional development in project management (e.g., PMP, CAPM, Agile, Lean) or equivalent applied experience.
Experience managing or coordinating multi-site or multi-partner initiatives, particularly in grant-funded or community-based settings.

Responsibilities

Maintain calendars, scheduling platforms, and operational records.
Prepare and distribute communications, agendas, meeting materials, and center updates.
Coordinate logistics for simulation activities, trainings, workshops, tours, and special events.
Help maintain policies, procedures, forms, and operational resources.
Support onboarding, center initiatives, and grant-funded project activities.
Provide operational support to faculty, staff, students, and community partners using the simulation center.
Serve as a point of contact for routine inquiries about HSSC operations and services.
Monitor, respond to, and route inquiries through HSSC shared communication channels.
Coordinate communications between simulation personnel and program stakeholders; support scheduling requests and dissemination of operational information.
Support digital signage, promotional content, outreach, and program communications.
Maintain records for center utilization, scheduling, inventory, training activities, and program operations.
Assist with data entry, report preparation, and documentation of simulation center activities.
Support collection and organization of evaluation and assessment data.
Maintain electronic and physical records in accordance with institutional requirements.
Track operational activities, project tasks, and assigned deliverables.
Support purchasing, order tracking, P-card documentation, and routine reconciliation.
Maintain vendor agreements, contracts, quotes, invoices, receipts, and renewal records.
Coordinate vendor services, equipment maintenance, deliveries, and returns.
Organize inventory and support supply tracking, labeling, storage, and restocking.
Submit and track facilities requests, service tickets, and work orders.
Coordinate preventive maintenance, equipment servicing, and vendor visits; maintain service records, maintenance schedules, and operational logs.
Monitor simulation spaces, equipment, and supplies for operational readiness, including room preparation, space reset, laundry coordination, hazardous waste collection (such as sharps and batteries), and preparation of signage, badges, and other operational materials.
Perform other related duties as needed to support the mission of the HSSC.