Program Manager, Second Chance

University of Baltimore • Baltimore, MD

1d • $70,000 - $80,000 • Hybrid

About The Position

The program manager will manage all academic activities for the University of Baltimore’s Second Chance College Program located at the Jessup Correctional Institution (JCI). The role involves managing all on-site operations and will be the main contact for prison leadership. Additionally, the incumbent will address any issues that come up with regard to the academic experience, from attendance to addressing needs for the classroom space. This position will engage with college students at the prison, correctional staff, faculty, program staff, UB administrative staff, and other stakeholders to effectively deliver a high-quality college program at JCI. This position will work both on campus and on-site at JCI to implement all academic programming including, but not limited to, overseeing the admissions, financial aid, enrollment, and academic advising of all students. Working with various departments at the University will be a key role and necessary component of operating the program. Additionally, key responsibilities will involve supervising program support staff, student workers, and volunteers.

Since the role requires both working on campus and at Jessup Correctional Institution, a criminal background check is required as a condition of employment.

Requirements

• Master's Degree in a related field
• Two years of progressively responsible professional experience working in higher education administration, with some supervisory experience.
• Knowledge of higher education administration, university policies, and academic advising.
• Ability to manage complex projects.
• Ability to interact effectively with key groups and individuals to achieve outcomes.
• Ability to project a professional and positive image of the College and University.
• Critical thinking skills required to solve challenges presented by delivering education in a secure setting.
• Ability to think creatively to solve problems and develop alternative solutions when policies of the campus do not apply to prison setting.
• Strong research skills required to help identify best-practices of delivering higher education inside prisons.
• The ability to lift and carry up to 50 pounds.
• The ability to obtain and maintain clearance at the prison will also be a necessary condition of employment.
• Reliable access to transportation is required.

Nice To Haves

• PhD in higher education or other related field
• Experience working within college departments such as: student advising, admissions, financial aid, registration
• Experience working inside correctional facilities, or with similar government agencies
• Experience working directly with at-risk student populations

Responsibilities

• Maintain professional and positive relationships with prison administration to ensure the delivery of UBalt academic programming.
• Ensure that all services provided at JCI are within the guidelines of the program MOU and Department of Public Safety and Correctional Services policies.
• Provide guidance to students in program, including financial standing of active on-campus students.
• Interpret and explain academic policies to students and faculty, including but not limited to withdrawing, plagiarism standards, grievance procedures, and other issues outlined in the academic catalog.
• Assist in the coordination of the grant identification, application, compliance and management in support of the program initiatives.
• Contribute to the archival component surrounding the program, changing industry policies, support for the program, center, and students.
• Maintain databases of program outputs and outcomes.
• Assist in the management of course selection and class scheduling activities each semester.
• Work across colleges/programs at UBalt to ensure the number and type of courses offered each semester allow for students' progression along the degree program.
• Recruit, train, supervise, and support all on-site staff, such as student assistants, support staff, volunteers, and instructors.
• Work as liaison between JCI students and UBalt offices in regard to admissions, enrollment, financial aid, student advising, and student support services.

Benefits

• health
• life
• prescription
• dental plans
• tuition remission benefits
• paid leave (22 days of annual, 15 days of sick, 3 days of personal, and 14-15 holidays)
• retirement plans with employer contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level