Program Manager, Residential Education

The University of Toledo • Toledo, OH

1d • $52,000 - $58,000 • Onsite

About The Position

Under the guidance of the Director and Assistant Director of Residence Life, the Program Manager coordinates educational, cultural, social, and recreational programs to foster student development and a sense of community within the housing system. The role uses collected data to enhance University-led student initiatives and retention.

The Program Manager provides guidance and training to professional and student support staff and ensures implementation of a residential program focused on the eight dimensions of wellness, intentional interaction, retention, student engagement, and customer service.

Requirements

• Bachelor’s degree in education, education administration, or a closely related field.
• Strong working knowledge of residential curriculum development, student development theory, and student training development and implementation.
• Previous experience with student conduct, employment, staff selection processes, and training and supervision of full-time employees.
• Familiarity with Title IX regulations and compliance and campus law enforcement.
• Experience with StarRez or other housing solutions; additional experience with Banner and Maxient.
• Experience with Microsoft suites, including Outlook, Teams, and SharePoint.

Nice To Haves

• Master’s degree in higher education, student affairs, college student personnel, or a closely related field.
• Prior experience in a large-school setting.
• Significant experience in residence life, focusing on administration of student personnel, student housing, and residential life programs.
• Administrative experience that includes budget and project management, planning, policy development, and assessment.

Responsibilities

• Coordinate educational, cultural, social, and recreational programs for students in the housing system.
• Use collected data to enhance University-led student initiatives and retention.
• Provide guidance and training to professional and student support staff.
• Ensure implementation of a residential program focused on the eight dimensions of wellness, intentional interaction, retention, student engagement, and customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager