Program Manager, Onboarding
About The Position
Fanatics Betting & Gaming is hiring a hands-on, people-first Program Manager, Onboarding to join its Learning + Development team in New York. The role owns the in-person onboarding experience at the New York hub. Starting in 2027, each new hire will spend their first week completing activities such as ID verification, laptop pickup, learning about the business, and meeting colleagues. The Program Manager works across facilitation, program operations, and stakeholder partnership. They manage each cohort from logistics through delivery, keep orientation content current, and partner with Talent Acquisition, IT, and hiring managers so new hires feel confident, connected, and capable from day one. The role is onsite in the New York City office 3–4 days a week, with 4 days a week specified for the role.
Requirements
- At least 5 years of experience in L&D, onboarding, or talent development, including running a new-hire or onboarding program.
- Strong live facilitation skills, including the ability to lead a full day with a room of new hires and keep the session moving.
- Strong logistics and project management skills, with experience partnering across Talent Acquisition, IT, HR operations, and hiring managers.
- Comfort designing and maintaining content and facilitator guides for live and virtual formats.
- Experience with an LMS and AI tools to speed up content creation and delivery.
- Ability to work onsite in the New York office 3–4 days a week.
- Ability to thrive in an entrepreneurial, high-growth environment where priorities shift and decisions happen quickly.
Nice To Haves
- Experience consulting with business teams on functional or role-based onboarding.
- Experience running onboarding for global or multi-site teams.
- Knowledge of sports betting, gaming, or high-growth technology.
Responsibilities
- Facilitate in-person orientation for every New York cohort and support virtual sessions as needed.
- Manage cohort logistics, including travel, rooms, speakers, and the ID verification and technology setup block with IT and InfoSec.
- Build and maintain orientation content, new-hire communications, and resources, updating them based on survey feedback.
- Set cohort schedules and cutoffs with Talent Acquisition and maintain fixed start dates.
- Prepare hiring managers for Week 1 meet-and-greets and advise business teams on functional onboarding.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
