Program Manager, Middle Office Transformation

PIMCO • Newport Beach, CA

20h

About The Position

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. PIMCO is seeking an execution-focused Global Program Manager to own the bottoms-up delivery of the firm's Middle-Office transformation program. Working in close partnership with the Global Middle-Office Operations and Technology teams, this role is responsible for translating strategy into structured, trackable execution, driving task mastery, designing cross-functional workflows, and embedding operational controls across all workstreams.

Requirements

• 8+ years of experience in program/project management, ideally within asset management or financial services operations.
• Hands-on experience managing large-scale system migrations or operating model transitions in a Middle-Office or operations environment.
• Expertise in cross-functional workflow design, process reengineering, and operational controls development.
• Proficiency in program management tools (e.g., Jira, MS Project, Smartsheet, etc.) and agile/waterfall hybrid methodologies.
• Strong analytical skills with ability to synthesize complex delivery data into clear executive reporting.
• Experience managing or coordinating third-party consulting teams and vendor delivery resources.

Nice To Haves

• MBA, or equivalent advanced degree preferred.

Responsibilities

• Program Management — Oversee and maintain integrated program plans across all Middle-Office transformation workstreams, track milestones, dependencies, risks, and issues.
• Workflow Design — Design and document detailed cross-functional workflows, process flows, and standard operating procedures for target state operations.
• Controls Framework — Define and implement program-level operational controls, quality checkpoints, and SLA/STP metrics to govern execution and operational readiness.
• Task Mastering & Delivery Cadence — Run structured sprint ceremonies, working sessions, and status reporting; maintain accountability at the task and workstream level across internal teams and vendors.
• External Consultant Integration — Onboard, coordinate, and quality-assure external consulting resources, define discrete work packages and ensure seamless integration with internal teams as program capacity scales.
• Risk & Issue Management — Proactively identify execution-level risks, escalate as appropriate, and drive timely resolution across stakeholder groups.
• Vendor & Systems Coordination — Manage day-to-day coordination with external service providers, tracking deliverables and holding partners accountable to contractual milestones.
• Program Reporting — Produce executive-ready status reports, RAG dashboards, and program metrics for steering committee and senior leadership consumption.
• Change Readiness & Training Coordination — Coordinate operational readiness assessments, UAT, and training activities in partnership with functional leads.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees