About The Position

The Program Manager, International Payroll Implementation leads end-to-end coordination of payroll-impacting work for new country launches, payroll implementations, and related global transformation initiatives. The role ensures that inputs, decisions, dependencies, approvals, and deliverables across Legal, HR, Benefits, Finance, IT, Payroll, Treasury, local business stakeholders, and external vendors are identified, sequenced, tracked, and delivered in time for successful payroll go-live. The position is accountable for the integrated implementation plan, governance, risk management, stakeholder alignment, and payroll readiness across rollouts. The role requires a strong understanding of payroll and the upstream and downstream processes that affect it, but does not own functional payroll configuration, completion of provider implementation workbooks, or payroll processing. Those activities are led by the Payroll team and implementation partners; this position connects the work, keeps it on track, and ensures readiness for implementation milestones and go-live.

Requirements

  • Bachelor’s degree in Business, Human Resources, Finance, Operations, Project Management, or a related field, or equivalent practical experience.
  • At least 5 years of experience leading complex, cross-functional projects or programs, including demonstrated experience managing global or multi-country payroll implementations across countries with differing payroll, regulatory, and operational requirements.
  • Demonstrated experience managing multi-workstream initiatives with interdependent deliverables, competing priorities, external vendors, and senior stakeholder groups.
  • Working knowledge of the end-to-end payroll lifecycle and upstream and downstream processes affecting payroll, including HR data, employment terms, working time, leave, benefits, integrations, banking and payment processes, and statutory employer requirements.
  • Experience working with or supporting implementations involving global payroll platforms, time and attendance platforms, HRIS/HCM systems, and related integrations.
  • Experience developing and managing integrated project plans, governance structures, milestone tracking, risk and issue logs, and executive-level status reporting.
  • Experience building scalable implementation playbooks, templates, readiness assessments, and governance processes.
  • Proven ability to influence and drive accountability across teams without direct authority.
  • Strong written and verbal communication skills, including the ability to translate complex cross-functional dependencies into clear actions, decisions, and implementation plans.
  • Highly organized, detail-oriented, proactive, and comfortable working across countries, cultures, and evolving local requirements.
  • Flexibility to adjust working hours periodically to collaborate across global time zones based on supported countries and projects.

Nice To Haves

  • Familiarity with Workday, ADP Celergo, UKG Dimensions, and related payroll and timekeeping integrations.
  • Experience supporting retail, hourly, or multi-location workforces.
  • Knowledge of project management methodologies and tools; PMP, PRINCE2, Agile, or similar certification is a plus.
  • Familiarity with change management, operational readiness, process standardization, and continuous-improvement approaches.

Responsibilities

  • Lead global payroll implementation and country rollout program management from initial planning through go-live, stabilization, and transition to ongoing operations.
  • Apply a consistent global implementation approach while coordinating country-specific payroll requirements, local stakeholders, vendors, dependencies, and readiness considerations.
  • Establish and manage a repeatable implementation methodology, including templates, governance routines, readiness criteria, escalation paths, and post-implementation lessons learned.
  • Develop and maintain integrated project plans covering payroll-impacting milestones, deliverables, owners, dependencies, risks, decisions, and critical paths across workstreams.
  • Coordinate payroll-impacting dependencies across Legal, HR, Benefits, Finance, IT, Payroll, Treasury, local business stakeholders, and external implementation partners.
  • Ensure requirements, decisions, and deliverables are owned, handed off across workstreams, and delivered in time to support implementation and go-live.
  • Coordinate with payroll providers, systems vendors, and implementation partners to align plans, dependencies, timelines, and readiness requirements with country rollout plans.
  • Coordinate data readiness and testing milestones with Payroll, IT, and implementation partners, ensuring data migration and validation, integration testing, user acceptance testing, and parallel payroll testing, where applicable, have clear owners, completion criteria, issue-resolution plans, and sign-offs.
  • Facilitate cross-functional working sessions and governance forums; drive timely decisions, clarify ownership, and escalate risks or blockers affecting timelines or go-live readiness.
  • Monitor progress against milestones and provide status reporting to project teams and senior stakeholders, including risks, decisions needed, and recommended mitigation plans.
  • Coordinate cutover and go-live planning across workstreams, including final approvals, payroll processing deadlines, production transition activities, contingency plans, and initial hypercare coverage.
  • Support change management and operational readiness, including process documentation, handoff planning, communications, training coordination, and post-go-live stabilization.
  • Identify opportunities to improve implementation controls, strengthen cross-functional ways of working, reduce manual effort, and standardize the global payroll rollout approach.

Benefits

  • Performance bonuses
  • Long-term incentives
  • PTO policy
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