Program Manager II

Community Action Commission of Santa Barbara County•Santa Maria, CA

4d•$0 - $68,640

About The Position

Under the general direction of the Assistant Director, the Program Manager II provides program management for a region and coaches, mentors, supervises, and trains staff. The role plans short- and long-term service delivery and training, integrates health, nutrition, and disabilities components, and serves as a liaison and information conduit among Department leadership, staff, and community collaborators. As a member of the Planning and Development Team (PDT), the position provides leadership in planning, developing, and implementing new initiatives and special projects affecting the department. The Program Manager II manages Site Supervisors who oversee site staff and directly supervises regional support staff. Supervisory duties include interviewing, hiring, training, planning and directing work, evaluating performance, rewarding and disciplining employees, and resolving complaints and problems. The role ensures program compliance, supervises daily operations in an assigned region or functional area, supports high-quality early care and education services, and coordinates integrated services for children and families. The position represents the agency in regional public and community settings and supports program development.

Requirements

Bachelor’s degree from a four-year college or university in Early Childhood Education, Human Services, or a related field, with three years of progressively responsible professional experience demonstrating significant supervisory and administrative responsibilities and strong knowledge of Early Childhood Education/Development theories and practices, or an equivalent combination of education and experience.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and present information effectively to groups of managers, clients, and the general public.
Mathematical skills to perform arithmetic using whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and interpret bar graphs.
Ability to solve practical problems involving concrete variables and interpret written, oral, diagrammatic, or scheduled instructions.
Knowledge of Internet, spreadsheet, and word-processing software.
Valid California driver’s license, current insurance coverage, and an acceptable driving record as determined by the Agency.
Provide verification upon hire of state-required Influenza, Pertussis, and Measles vaccinations. Acceptable verification includes an immunization record or physician statement; the annual Influenza vaccination may be waived through completion of an annual waiver.
Must hold or obtain a California Department of Education Early Childhood Director Permit within three months of hire.
Must become a Certified CLASS Observer in Preschool or Toddler and Infant within twelve months of hire.
Meet state health requirements, including physical examination and TB clearance.
Be fingerprinted and have records filed with the Department of Social Services, Community Care Licensing.
Ability to meet the physical demands of the position, including occasionally lifting and/or moving up to 25 pounds.

Nice To Haves

Bilingual English/Spanish skills are highly desirable.

Responsibilities

Ensure program compliance with state licensing regulations and grant requirements.
Implement program requirements and supervise daily operations within the assigned region or functional area.
Supervise regional staff and guide them in providing holistic child and family services.
Support supervisors in creating evaluations and action plans.
Create Individual Professional Development plans with staff and support their goals.
Coach, train, and onboard staff.
Establish expectations and support for a high-quality Early Care and Education program involving parents and families, using standard measures such as ECERS, CLASS, and NAEYC accreditation tools.
Hold one-on-one check-ins and regular staff meetings to share information, updates, and training.
Observe children and provide suggestions for behavior management and education programming to address individual needs.
Monitor the home visiting component.
Conduct regular site visits and enter results in Child Plus.
Support staff wellness and relationship building.
Coordinate integration of program components through team development, integrated work plans, and collaboration.
Under Human Resources guidance, conduct interviews and extend job offers to potential candidates.
Represent the Agency at public and other local functions and meetings for the region.
Establish and maintain connections with school districts, community agencies, and local funding groups.
Participate in funding interviews and/or reviews as the Program Liaison for the department or Agency.
Negotiate local agreements with service agencies to expand services to children and families; final negotiations require approval from the Children Services Director, or the Agency Chief Executive Officer for agency business.
As part of PDT, coordinate and centralize services to ensure consistent systems across the total program.
Provide recommendations and guidance for program development.
Manage Site Supervisors and directly supervise regional support staff, including hiring, training, work direction, performance appraisal, employee recognition and discipline, and complaint resolution.