Program Manager II, Pediatrics

Advocate Health and Hospitals Corporation•Wake Forest, NC

About The Position

The Program Manager II manages and oversees the planning, implementation, coordination, and evaluation of major projects in Pediatrics. The role coordinates tasks to support successful and timely project completion, manages operational policies and procedures, monitors progress and risks, and recommends and implements improvements. It also supports program budgeting and financial tracking, reporting, quality control, database management, and compliance with sponsor and institutional requirements. The position provides guidance to others, supervises support personnel, represents the program with stakeholders, and facilitates communication and teamwork across departments. This is a full-time position with a Monday-to-Friday schedule from 8:00 a.m. to 5:00 p.m.; some nights and weekends are required. The position is based in a clean, well-lit, comfortable office setting. The listed pay range is $33.05 to $49.60 per hour.

Requirements

  • Bachelor's degree and three years of relevant experience, or an equivalent combination.
  • Three years of experience in project management, program management development, administration, or supervisory work.
  • Excellent oral and written communication skills.
  • Previous supervisory experience.
  • Interpersonal skills to build relationships with business partners across departments and facilitate work among teams.
  • Strong analytical and critical-thinking skills.
  • Strong PC background, including computer spreadsheet systems and presentation packages.
  • Problem-solving skills and ability to work independently.
  • Ability to manage special projects, work under pressure, and meet deadlines.
  • Customer-service orientation.
  • Presentation skills to persuade and influence diverse clientele and achieve desired outcomes.

Nice To Haves

  • Master's degree in Health Administration, Business Administration, or a related field.

Responsibilities

  • Manage and oversee the planning, implementation, coordination, and evaluation of major projects.
  • Coordinate tasks to support successful and timely project completion.
  • Manage and/or implement operational policies and procedures related to program functions.
  • Prepare periodic analyses and reports on project and program progress and trends; identify and anticipate issues and risks and recommend improvements.
  • Track, evaluate, and interpret financial data; assist with departmental budget administration by tracking expenditures and performing other financial tasks.
  • Manage progress reporting and quality-control monitoring; participate in study-data analysis and preparation of sponsor progress and financial reports.
  • Draft financial, statistical, narrative, and other reports as requested and make recommendations based on findings.
  • Verify deduction authorizations to ensure correct input.
  • Take responsibility for program outcomes and assist with supervising support personnel.
  • Manage applicable databases to produce outcomes information for quality reporting and operational initiatives.
  • Provide guidance to others and design forms, newsletters, web pages, and other tools to support assigned projects.
  • Serve as program liaison, spokesperson, and representative.
  • Arrange, implement, and facilitate team meetings; attend meetings with staff and faculty to provide and gather information.
  • Promote a cooperative work environment through communication, interpersonal relationships, and team building.
  • Ensure projects comply with sponsor requirements, study contracts, timelines, and institutional and sponsor regulations and guidelines.

Benefits

  • Paid time off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health-care and dependent-care expenses
  • Adoption assistance
  • Paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Career development programs
  • Potential premium pay, incentive pay for select positions, and annual performance-based increases
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