Temporary Program Manager I -Employment Services Center

City of Austin•Austin, TX

21d•Hybrid

About The Position

The City of Austin Employment Services Center is seeking a detail-oriented, highly organized Program Manager I to lead and coordinate all facets of four annual citywide job fairs. This part-time position is ideal for a professional who excels at project management, stakeholder coordination, and developing clear operational processes. Under general direction, the Program Manager I will manage event programming from planning through execution, while also creating the supporting documentation, tools, and templates that enable consistent, high-quality event production.

Requirements

Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity.
Experience may substitute for education up to a maximum of four (4) years.
Valid Texas Class C Driver License.
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of principles and practices associated with assigned program area(s).
Knowledge of fiscal planning and budget preparation and monitoring.
Knowledge of management principles related to municipal project and program activities.
Knowledge of City practice, policy, and procedure.
Knowledge of supervisory and managerial techniques and principles.
Skill in oral and written communications.
Skill in planning, coordinating, and implementing programs and activities.
Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintaining good working relationships with other City employees and the public.
Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required.
External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requirements. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Nice To Haves

Demonstrated experience planning and executing large events or multi‑component projects.
Strong project management skills, including timeline development, task coordination, and resource planning.
Excellent written communication skills for developing clear procedures, templates, and guides.
Strong stakeholder engagement and collaboration skills.
Ability to analyze program operations and implement effective improvements.
Proficiency with computers and software applications used for scheduling, documentation, tracking, and communication.
Ability to manage multiple priorities, adapt to changing needs, and work with frequent interruptions.
Sound judgment, professionalism, diplomacy, and confidentiality in all interactions.
Ability to build and maintain productive working relationships with staff, partners, and the public.

Responsibilities

Determines program goals, objectives and resource requirements.
Establishes program standards, methods, policies and procedures.
Coordinates and collaborates with stakeholders.
Monitors and evaluate programs effectiveness and implements improvement strategies.
Manages the budget of assigned program and associated projects and provides financial information.
Assists in developing, managing and submitting proposed budget forecast information.
Manages, coordinates, implements and monitors projects associated with assigned program.
Interacts with internal and external customers.
Investigates and responds to inquiries from the public and other departments.
Provides technical advice and assistance to department management, city management, field personnel, contractors, etc.
May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.
Plan, coordinate, and manage all components of four citywide job fairs, including timelines, logistics, vendor coordination, outreach, onsite operations, and post-event evaluation.
Establish and maintain program standards, processes, methods, and procedures for consistent event production.
Develop clear documentation such as work instructions, process guides, tools/templates, and a comprehensive Event Production Manual (Standard Operating Procedure).
Work collaboratively with internal departments, external partners, employers, and community organizations to ensure successful event execution.
Monitor, assess, and report on program effectiveness; recommend and implement process improvements.
Manage program budgets related to event production and provide ongoing financial reporting.
Respond to inquiries from the public, departments, and partners with professionalism and clarity.
Provide technical guidance to stakeholders and City personnel involved in program delivery.
Coordinate and track projects related to the program, ensuring deadlines and deliverables are met.