Employment Services Manager

Achieve Ny • Cortland, NY

9h

About The Position

The Employment Services Manager oversees community-based employment and prevocational services for individuals with disabilities. The role ensures services are delivered using person-centered approaches and comply with Medicaid, HCBS Waiver, ACCES-VR, and other funding requirements. The manager supervises department staff, develops community partnerships to promote inclusive employment, and maintains required program records and documentation. The position also provides backup direct services, including job coaching and prevocational services.

Requirements

• Bachelor’s degree in vocational rehabilitation or a related Human Services field, or a High School Diploma/GED with significant relevant experience.
• Valid driver’s license meeting agency insurance requirements.

Nice To Haves

• Knowledge of employment services, workforce development, or disability services.

Responsibilities

• Develop, implement, and monitor individualized employment action plans.
• Deliver employment supports using strength-based, person-centered approaches.
• Communicate with individuals served and vocational counselors, and coordinate planning meetings.
• Build and maintain partnerships with community businesses to promote inclusive employment.
• Serve as a professional role model for individuals receiving services.
• Supervise staff, including reviewing timesheets, leave requests, and overtime.
• Complete and review staff performance evaluations.
• Provide staff training, onboarding, and ongoing development support.
• Complete required OPWDD documentation, including DDP1s and DDP2s.
• Review and approve Life Plans.
• Manage recruitment, supervision, and performance of department staff.
• Conduct outreach to expand community partnerships and program awareness.
• Support NYSID processes, including applicant screening and employer coordination.
• Maintain contract records, documentation, and reporting requirements.
• Provide on-site training, coaching, and issue resolution for employment placements.
• Deliver backup direct services, including job coaching and prevocational services.

Benefits

• Medical, dental, and vision coverage.
• Retirement plan.
• Company-paid life and disability coverage.
• Optional voluntary plans.
• 33 days of PTO annually for eligible full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager