Employment Services Coordinator
About The Position
The Employment Services Coordinator works within the Chicago Center for HIV Elimination’s Supportive Services team at the University of Chicago Medicine. The coordinator manages an assigned caseload of clients referred internally through testing and research projects, supports retention in care, and follows fidelity-monitoring protocols for data collection and documentation. They provide employment-related case management and training, co-facilitate trainings for community members and staff, pursue professional development, stay informed about relevant South Side Chicago resources, and share collaboration opportunities with the team. This position is grant funded. The role includes direct contact with patients and community members, including work by phone and in person. It also involves travel to community venues across the metropolitan area and evening or weekend work as needed. The position is scheduled for 40 hours per week and is hourly, non-exempt, with a stated pay range of $24.04–$28.85. Benefits eligible.
Requirements
- Vocational training, an apprenticeship, or equivalent experience in a related field; a four-year degree is not typically required.
- Two to five years of work experience in a related job discipline.
- Demonstrated effective leadership and teaching skills.
- Strong organizational skills and strong knowledge of program subject matter.
- Strong interpersonal skills to work independently and as part of a team.
- Flexibility and creativity.
- Ability to manage stressful situations and maintain confidentiality.
- Ability to work on multiple projects simultaneously, set priorities, and meet deadlines.
- Demonstrated written and verbal communication skills and strong analytical skills.
- Willingness to work evenings and weekends as needed.
- Willingness to travel to community venues across the metropolitan area.
Nice To Haves
- Bachelor’s or advanced degree in a relevant field.
- Experience working with and/or providing care to LGBT populations and Black and Latino community members.
- Experience with HIV/STI treatment and/or prevention.
- Experience within workforce development.
- Proficiency with Microsoft applications, including Outlook, Excel, and Word.
Responsibilities
- Provide employment coaching and job-readiness training to staff and clients.
- Facilitate employment workshops.
- Build relationships with businesses and other organizations that offer employment opportunities to people with limited work history or criminal justice involvement.
- Call community members, provide resource counseling, complete related documentation and notes, and research appropriate individualized resources, especially for people of color and people who identify as LGBQ or TGNC.
- Work with community members over the phone or in person.
- Assist with day-to-day Supportive Services tasks, including rapid-response support for people seeking same-day treatment, and conduct assessments and safety plans for community members in distress.
- Perform administrative and operational tasks under direct supervision.
- Use knowledge of clinical studies to coordinate collection of analyzable clinical research data and/or samples.
- Manage retention in care for an assigned caseload and follow fidelity-monitoring protocols for data collection and documentation.
- Co-facilitate trainings for community members and staff.
- Pursue professional development, stay informed about South Side Chicago resources serving the program’s population, and inform the team about collaboration opportunities.
- Perform other related work as needed.
Benefits
- Benefits eligible; the University offers benefits programs and resources, including health, retirement, and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
