Program Manager, Human Resources

Samsung Electronics•New York, NY

7d•$130,000 - $150,000•Remote

About The Position

The Program Manager, Human Resources role within the North America Service Business division involves leading and coordinating cross-functional HR programs and initiatives that support employee engagement, organizational effectiveness, talent development, and business goals. The ideal candidate is highly organized, collaborative, data-driven, and comfortable managing multiple priorities from planning through execution.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.
Minimum 6 years of experience in program management, project management, HR, or a related function.
HR or program/project management certification such as SHRM-CP, SHRM-SCP, PMP, or equivalent.
Demonstrated experience managing complex, cross-functional programs from strategy through execution.
Experience with change management, employee experience, or organizational development programs.
Experience creating dashboards, reports, and presentations for senior leadership.
Strong project management, organizational, and problem-solving skills.
Excellent written and verbal communication skills.

Responsibilities

Lead the planning, implementation, and delivery of HR programs and strategic initiatives.
Partner with HR leaders and cross-functional stakeholders to define goals, timelines, milestones, and success metrics.
Manage project plans, budgets, risks, dependencies, and communications.
Coordinate initiatives across areas such as talent management, employee engagement, onboarding, learning and development, performance management, and HR operations.
Develop processes, tools, and documentation to improve the efficiency and consistency of HR programs.
Track program performance and provide regular updates, insights, and recommendations to HR leadership.
Analyze HR data and metrics to evaluate program effectiveness and identify opportunities for improvement.
Facilitate meetings, working sessions, and stakeholder communications to maintain alignment and accountability.
Identify potential risks or roadblocks and develop solutions to keep programs on track.
Support change management and employee communications related to new HR programs, policies, and processes.
Ensure HR programs are implemented consistently and in accordance with company policies and applicable requirements.
Continuously evaluate programs and recommend enhancements based on employee feedback, business needs, and performance data.