Program Manager, Housing

Abode • San Leandro, CA

47d • $75,000 - $90,000

About The Position

Abode Services is seeking a Program Manager, Housing to oversee housing programs serving people experiencing homelessness in Alameda County. The role leads program delivery and housing services, coordinates closely with case management partners, manages public-contract budgets and compliance, and oversees housing inventory and relationships with landlords and property managers. The Program Manager focuses on successful outcomes for program participants and builds relationships with community partners to secure appropriate housing.

The position provides leadership across the programs in its portfolio, supervises Housing Services Coordinators, Housing Specialists, and other staff as needed, and serves as a primary liaison with County and City departments and partners. It includes managing rental programs and subsidy processes, supporting housing plans and policies, resolving landlord or service-staff conflicts, monitoring funding and contracts, and preparing program and financial reports. The role also represents Abode Services in interagency meetings and ensures program data is entered into HMIS and other relevant systems.

Abode Services describes its culture as mission-driven and supportive, with an emphasis on employee recognition, employee input, and a workforce that reflects the diversity of the communities it serves. The position offers an annual salary of $75,000–$90,000, depending on experience, along with benefits and professional-development opportunities.

Requirements

• Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or a related field.
• At least 2 years of professional experience in social work, psychology, or a related field, with demonstrated experience in rental housing programs for low-income and special-needs households.
• At least 2 years managing complex contracts in excess of $1 million.
• Experience designing and operating effective programs, including developing, implementing, and enforcing policies and procedures.
• Use of a personal vehicle and proof of a valid California Driver’s License and current auto insurance, along with a clean DMV record.
• Basic knowledge and understanding of applicable federal, state, and local laws.
• Flexible schedule to work evening and weekend hours as needed.

Responsibilities

• Provide leadership and direction to all Abode Services programs under this umbrella.
• Manage multiple housing programs, creating, sustaining, and growing relationships with community partners to provide appropriate housing to participants.
• Act as the primary liaison with County and City departments and partners.
• Supervise Housing Services Coordinators, Housing Specialists, and other staff as required by individual programs.
• Develop, implement, and monitor housing rental programs for homeless households.
• Supervise and maintain the inventory of affordable, appropriate housing units secured through participants’ direct lease contracts with landlords.
• Participate as a member of the County Housing Team, attending management meetings, developing housing plans, reviewing budgets, and establishing policies and procedures for rental subsidy programs.
• Assist landlords or service staff with conflict resolution, as appropriate.
• Manage contract compliance, reporting, and monitoring across multiple programs and funding streams, including financial reviews, budgets, projections, chart audits, and funder relationships.
• Ensure compliance with Fair Housing rules and regulations, contract requirements, and eviction procedures.
• Prepare and review monthly, quarterly, and annual reports, including data on rent, subsidies, participant amounts, occupancy, demographics, program eligibility, and socioeconomic information.
• Review monthly rent reports for accuracy and monitor and maintain monthly subsidy balance tracking and projection reports.
• Work closely with the finance team to ensure accurate county invoicing.
• Work with funding agencies to provide required information and implement and monitor procedures that ensure proper data collection and reimbursement.
• Represent Abode Services’ housing programs at meetings with the County Social Services Agency, collaborative service providers, and City jurisdictional stakeholders.
• Submit data in HMIS and other relevant systems.
• Perform other duties as assigned.

Benefits

• 100% paid health, vision, and dental options.
• 19 PTO days and 12 holidays per year.
• Voluntary benefits including FSA, EAP, Commuter Checks, life insurance, and legal benefits.
• 3% retirement match/contribution.
• Professional development trainings and opportunities, Leadership Academy programs, and all-staff events.
• Supportive leadership and a dynamic, mission-driven culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager