Housing Voucher Program Manager
About The Position
The Housing Voucher Program Manager administers and manages federal, state, county, and grant-funded housing assistance programs. These include Housing Choice Voucher (Section 8), Ramsey County subsidy programs, Housing Trust Fund, Bridges, Housing Support, and other assigned housing voucher initiatives. The role oversees program administration, regulatory and funder compliance, reporting, funding management, landlord payments, quality assurance, staff supervision, and relationships with participants, landlords, internal teams, funders, and community partners. The position is hybrid and requires onsite work weekly. Work is primarily performed in an office or remote-office environment, using a computer, telephone, and other technology for extended periods. Periodic local travel is required for meetings, site visits, training, and agency functions. A four-day work week option is available.
Requirements
- Bachelor's degree in human services, public administration, business administration, housing administration, or a related field, or an equivalent combination of relevant education and experience.
- Two years of experience administering rental assistance, housing subsidy, supportive housing, or similarly regulated programs.
- Supervisory experience in a community-based, public-service, or human-services setting.
- Experience working with government-funded or grant-funded programs, compliance requirements, and reporting deadlines.
- Knowledge of rental assistance administration, eligibility, certification, payment, and recordkeeping practices.
- Knowledge of applicable federal, state, county, funder, and grant requirements, or ability to acquire and apply that knowledge.
- Knowledge of community resources and ability to build effective partnerships with landlords, providers, funders, and public agencies.
- Knowledge of mental illness, substance use disorders, and other disabilities sufficient to supervise staff and support effective program administration.
- Ability to interpret regulations, contracts, funding guidance, and professional literature and translate requirements into operating procedures.
- Ability to analyze program utilization, payment, compliance, and performance information and identify needed corrective action.
- Proficiency with Microsoft Office, including Excel, and ability to use housing, HMIS, reporting, and funder systems accurately.
- Strong organizational, project management, and time-management skills, including the ability to manage recurring deadlines and competing priorities.
- Strong oral and written communication skills and ability to prepare clear reports, procedures, funding materials, and correspondence.
- Skill in supervision, training, coaching, problem solving, relationship building, and conflict resolution.
- Ability to work independently and collaboratively, exercise sound judgment, and protect confidential information.
- Ability to travel to varied locations for program coordination, meetings, monitoring activities, and agency functions.
- For internal applicants: must have been in the current position for over six months, have all performance appraisals up to date, have no current disciplines on file within the past six months, and notify their supervisor of the intention to apply.
Nice To Haves
- Experience with Housing Choice Voucher (Section 8).
- Experience with HUD-funded housing.
- Experience with HMIS or housing management software.
- Experience with services for adults living with mental illness, substance use disorders, or other disabilities.
Responsibilities
- Administer and manage federal, state, county, and grant-funded housing assistance programs, including Housing Choice Voucher (Section 8), Ramsey County subsidy programs, Housing Trust Fund, Bridges, and Housing Support.
- Oversee program administration, regulatory and funder compliance, reporting, and funding management.
- Oversee landlord payments and conduct quality assurance.
- Supervise staff and support their training and development.
- Build and maintain collaborative relationships with participants, landlords, internal teams, funders, and community partners.
- Interpret regulations, contracts, and funding guidance and translate requirements into operating procedures.
- Analyze program utilization, payment, compliance, and performance information and identify needed corrective action.
- Travel locally for program coordination, meetings, monitoring activities, site visits, training, and agency functions.
Benefits
- Four-day work week option available
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What This Job Offers
Job Type
Full-time
Career Level
Manager
