Voucher Examiner

Indian Health Service • Crownpoint, NM

1d • Onsite

About The Position

This position is located in the Business Office Service Branch, Division of Administration Services, at the Crownpoint Service Unit in Crownpoint, New Mexico. It supports accounts receivable by following up on outstanding patient accounts within the Business Office. The role oversees accounts receivable and reimbursement activity, processes transactions and compiles reports related to third-party billing, generates aged reports for follow-up and collection, reviews patient account status, and coordinates collections for third-party reimbursement programs.

Requirements

• For GS-05, demonstrate at least one year of specialized experience equivalent to the next lower federal grade level, including reviewing patient account records; contacting third-party payers by telephone; reviewing and examining bill types; following up on outstanding patient accounts; reporting discrepancies to a supervisor; and preparing reports using an Accounts Receivable program; or have four years of education above high school; or have an equivalent combination of qualifying education and experience. Only education beyond the first 60 semester hours counts toward the combination.
• For GS-06, demonstrate at least one year of specialized experience equivalent to the next lower federal grade level, including maintaining and managing patient account filing systems; reviewing patient accounts and establishing financial arrangements; analyzing account discrepancies and resolving complex reconciliation issues; and receiving, reviewing, and interpreting third-party payer Explanation of Benefits (EOBs) to identify payment discrepancies, ensure accurate account adjustments, and apply established policies and procedures.
• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Successfully pass the E-Verify employment verification check and a federal background investigation.
• Meet the stated financial suitability requirements, including responsibility for financial obligations.
• Provide two valid forms of identification before appointment; any state-issued ID or driver's license provided must be REAL ID-compliant.
• Federal competitive-service merit promotion candidates must meet the one-year time-in-grade requirement at the next lower grade. Time-in-grade requirements do not apply under the Excepted Service Examining Plan.
• Applicants substituting education for experience are encouraged to submit transcripts or a course list. Qualifying education must be from an accredited institution; foreign education requires a Certificate of Foreign Equivalency.
• Complete any required background investigation forms within five calendar days after instructions are issued.
• Set up direct deposit for pay.
• IHS employees whose duties require work in an IHS healthcare facility must comply with the IHS Employee Immunization Policy; vaccine exemption requests may be available under the policy and facility guidance.

Responsibilities

• Oversee accounts receivable and outstanding account reimbursement functions.
• Process a wide variety of transactions and compile reports for third-party billing activities and accounts.
• Generate aged reports to support follow-up and collection of outstanding accounts.
• Review patient accounts to determine account status.
• Coordinate collections for third-party reimbursement programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED