Program Manager, Disaster Recovery

Cogeco•Burlington, ON

2d•Hybrid

About The Position

Oversee and enhance Cogeco's Disaster Recovery Program, focusing on security resilience and automation to mitigate advanced, AI-driven threats. Drive the integrated Business Continuity Planning (BCP), Business Impact Analysis (BIA), and Disaster Recovery (DR) programs, ensuring rapid and effective recovery from technology interruptions and security-driven events.

Requirements

Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent practical experience.
10+ years in IT, with a minimum of 5 years dedicated experience managing integrated Disaster Recovery and Business Continuity Planning (DR/BCP) programs.
Proven experience writing and maintaining technical documentation.
Strong knowledge of IT architecture (servers, network, cloud—GCP preferred), process implementation methodologies (e.g., ITIL), and expert-level knowledge of BCP and Business Impact Analysis (BIA) methodologies.
Exceptional program management and leadership skills.
Demonstrated ability to conduct risk/failure point analysis on complex system designs.
Strong communication and proven ability to drive cultural change across technology and business teams.

Responsibilities

Lead the standardization, simplification, and automation of DR processes (cloud and on-prem), leveraging consolidated and automated DR technologies.
Partner with Architects (network, application) to ensure DR designs incorporate advanced security controls, such as Zero Trust, and recommend disaster avoidance enhancements.
Lead all Business Impact Analysis (BIA) and BCP development activities, establishing Recovery Time/Point Objectives (RTO/RPO) and maintaining comprehensive documentation.
Organize and coordinate regular DR testing, validating plans and analyzing and documenting technology-to-business DR dependencies.
Audit, update, and streamline DR/BCP restoration processes to specifically address security-driven events, requiring close alignment with InfoSec for advanced incident detection and mitigation.
Review critical systems infrastructure upgrades and enhancements to ensure alignment with defined BCP/DR strategies and RTO/RPO requirements.