Manager, Disaster Recovery Lead

Restaurant Brands International•Miami, FL

1d•Onsite

About The Position

Restaurant Brands International Inc. (RBI) is one of the world's largest quick service restaurant companies, with nearly $45 billion in annual system-wide sales and over 32,000 restaurants across more than 120 countries and territories. RBI owns four prominent quick service restaurant brands: TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These brands operate independently, serving guests, franchisees, and communities for decades, while benefiting from RBI's global scale and shared best practices. RBI is committed to improving sustainable outcomes related to its food, the planet, and people and communities through its Restaurant Brands for Good framework. The Disaster Recovery Lead will be responsible for building and scaling an enterprise-wide Disaster Recovery (DR) program. This role demands extensive expertise in disaster recovery planning, business continuity, risk management, and ensuring enterprise infrastructure resilience across global, multi-site environments. The position requires a 5-day, in-office work schedule to foster collaboration and is based out of the Miami, FL office. RBI seeks individuals passionate about learning and driving change in a fast-paced, ever-changing environment.

Requirements

5+ years of experience in Disaster Recovery, Business Continuity, or Infrastructure Engineering
Proven leadership in enterprise DR program development and execution
Expertise in RTO/RPO design, high availability, backup/recovery, and failover architectures
Experience with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure
Strong knowledge of NIST, ISO 22301, ITIL, and risk management frameworks
Experience leading cross-functional initiatives in global environments
Executive communication and stakeholder management
Strategic thinking and program leadership
Risk-based decision making
Strong analytical and problem-solving skills
Ability to influence across technical and business teams

Nice To Haves

Experience in QSR, retail, or franchise-based global organizations
Certifications such as CBCP, DRII, or ITIL
Experience with CMDB, service mapping, and dependency modeling tools
Familiarity with cybersecurity operations and incident response integration

Responsibilities

Lead enterprise Disaster Recovery (DR) strategy, governance, and program execution
Define and implement application tiering, business impact analysis (BIA), RTO, and RPO frameworks
Drive enterprise-wide DR testing, validation, and failover exercises
Partner with Infrastructure, Cloud, Cybersecurity, and Application teams to ensure resilience
Establish DR metrics, KPIs, and executive reporting dashboards
Align DR program with NIST, ISO 22301, and ITIL frameworks
Oversee risk assessments, gap analysis, and remediation planning
Integrate DR capabilities into broader cybersecurity and business continuity programs