Program Manager, Data and Information Governance (Hybrid)

Eversource Energy•Westwood, MA

9d•$138,330 - $153,700•Hybrid

About The Position

The IT Data Governance & Information Management Program Manager leads the development, implementation, and continuous advancement of Eversource’s enterprise program for unstructured data governance, information management, and data protection. The role establishes the strategy, governance framework, implementation roadmap, and operating model to improve how information is classified, retained, secured, shared, monitored, and defensibly managed across the organization. The Program Manager partners with business data owners and stakeholders across Legal, Records Management, Cybersecurity, Privacy, Compliance, Infrastructure, and Collaboration teams to embed sustainable data management practices and strengthen readiness for regulatory requests, audits, litigation support, eDiscovery, and cyber incident response. The role includes senior-level communication, executive-ready reporting, program governance, and driving accountability across business units for remediation, housekeeping, and long-term control adoption. The position is hybrid under current guidelines, requiring at least three office days per week, including Tuesdays and Wednesdays. Employees must be able to work up to five days in the office if needed or if policy changes. The role requires availability for emergency restoration assignments and travel between Massachusetts, Connecticut, and New Hampshire as necessary. The position is eligible for a potential incentive, and salary is commensurate with experience.

Requirements

Strong knowledge of data governance, information lifecycle management, records and retention concepts, unstructured data risk, and information protection principles.
Strong program and stakeholder management skills, including roadmap development, milestone tracking, dependency management, executive reporting, and issue/risk escalation.
Ability to translate regulatory, legal, privacy, and security requirements into practical business and technology workstreams.
Strong working knowledge of Microsoft Purview capabilities, including sensitivity labels, retention labels and policies, data classification, content exploration, and governance-related protections.
Strong written and oral communication skills, including preparation of executive presentations, steering committee updates, and governance materials.
Strong analytical, organizational, and change leadership skills.
Ability to drive accountability in a matrixed environment without direct authority.
Bachelor’s degree in Information Technology, Business, Information Management, Records Management, Cybersecurity, Legal Studies, or a related discipline, or equivalent experience.
Five to ten years of relevant experience in program management, data governance, information management, compliance, records management, or related disciplines.
Experience leading cross-functional enterprise initiatives involving policy, process, technology, and business change.
Experience presenting to senior leadership and managing enterprise-level remediation or transformation programs.
Must be available to work emergency restoration assignments as required.
Must be available to travel between MA, CT, and NH as necessary.

Nice To Haves

PMP, Agile, Microsoft, Records / Information Management, Privacy, or Security-related certifications preferred.

Responsibilities

Lead the enterprise IT Data Governance and Information Management Program for unstructured data, including strategy, roadmap, milestones, dependencies, and measurable outcomes.
Establish and maintain the governance model, roles, responsibilities, decision forums, and escalation paths for enterprise information management practices.
Drive adoption of document and information handling standards, including record identification, retention requirements, sensitivity labeling, document purpose, sharing permissions, download/copy restrictions, and lifecycle management.
Partner with business unit leaders and designated data owners to assess current practices, identify gaps, define remediation plans, and track progress toward compliance and housekeeping objectives.
Lead senior-level status meetings and steering updates, presenting program health, risks, dependencies, metrics, business unit performance, and required decisions.
Coordinate with Legal, Compliance, Cybersecurity, Privacy, and Internal Audit to support regulatory obligations, defensible discovery, data minimization, and incident readiness.
Oversee development of repeatable processes and playbooks for data discovery, audit response, cyber response support, tabletop exercises, and preparedness simulations.
Drive cross-functional planning for data protection capabilities supported by Microsoft Purview and related platforms, aligning business requirements with technical control implementation.
Define and monitor KPIs, dashboards, scorecards, and maturity measures for adoption, remediation progress, policy adherence, and control effectiveness.
Build working relationships across IT and the business, influence stakeholders to act, resolve barriers, and improve long-term information management discipline.
Document decisions, risks, approvals, standards, and process changes using structured governance and reporting practices.
Be available for emergency restoration assignments as required and travel between MA, CT, and NH as necessary.