Senior Manager, Information Governance and Privacy

CVS Health•Hartford, CT

8d•$82,940 - $182,549

About The Position

The Senior Manager of Technology, Data, Privacy, and Third-Party Risk Legal Services at Aetna Center of Excellence (COE) oversees privacy incident response, operations, and technology solutions that protect sensitive data across the organization. The role applies knowledge of data protection laws, regulations, and policies—including NY DFS, HIPAA, and state laws—to support compliance. Responsibilities include conducting privacy incident investigations, helping oversee incident response, and drafting privacy policies and documentation concerning incidents, remediation, and investigations. The Senior Manager collaborates with cross-functional teams to implement privacy programs, respond to data incidents and breaches, and maintain compliance with privacy, security, and data governance standards.

Requirements

7+ years of experience in privacy, healthcare, data governance, risk management, compliance, or a related field.
5+ years of expertise in healthcare regulations, including HIPAA and other privacy regulations, CMS requirements, and state privacy laws.
Proven track record investigating and handling privacy incident response from start to finish.
Experience with privacy policies and working with stakeholders to ensure compliance with policies, applicable laws, regulations, and contractual obligations.
Strong understanding of data protection principles and best practices in privacy and security.
Experience managing privacy incident investigations, HIPAA risk assessments, and state law breach analysis.
Ability to collaborate effectively with cross-functional teams to drive privacy initiatives and respond to data breaches.
Excellent communication skills, including the ability to convey complex privacy concepts to diverse audiences.
Bachelor’s degree; equivalent years of related professional work experience may substitute.

Nice To Haves

In-depth knowledge of privacy, security, and data governance standards applicable to Aetna and its various business segments, with the ability to analyze and apply these standards effectively.
Extensive experience addressing privacy issues and comprehensive understanding of U.S. privacy laws and regulations, including HIPAA, NY DFS, and state privacy breach laws.
2+ years of experience managing a team, with a focus on mentoring and developing team members in privacy and compliance practices.
Proficiency in the Microsoft Office Suite and ability to create detailed reports and presentations.
Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple high-impact projects simultaneously.
Exceptional communication skills and ability to engage effectively with all levels of the organization, including senior leadership.
Relevant privacy certifications such as CIPP, CIPT, CIPM, or other recognized privacy-related credentials.

Responsibilities

Oversee privacy incident response, operations, and technology solutions that protect sensitive data.
Conduct privacy incident investigations and help oversee privacy incident response.
Draft privacy policies and documentation related to privacy incidents, remediation, and investigations.
Collaborate with cross-functional teams to implement privacy programs and respond to data incidents and breaches.
Maintain compliance with privacy, security, and data governance standards.