Senior Information Governance Advisor

USAA•San Antonio, TX

1d•$114,080 - $218,030•Hybrid

About The Position

The Senior Information Governance Advisor provides governance, quality, integrity, and timeliness of operational data for USAA. The role establishes and enforces Association data policies, standards, practices, and processes according to best practices, and monitors data use to ensure effective control and use in support of Association objectives. The advisor facilitates and participates in cross-functional information and data governance initiatives, contributes to strategies and governance materials, and serves as a senior resource providing technical advice to lower-level associates and other functional areas. This role uses data management expertise across data domains and standards to promote adherence to governance activities and established policies. It influences awareness of information governance among business, technology, security, legal, risk, and compliance partners; supports implementation of governance guidance and standards; reviews solutions for compliance; and develops oversight processes and measurements through audits, peer reviews, and monitoring of KRIs and KPIs. The advisor also supports roadmaps, training, gap analysis, and recommendations, and helps ensure business risks are identified, measured, monitored, and controlled. The position requires working in the office four days per week and may be based in San Antonio, Texas; Plano, Texas; Phoenix, Arizona; or Charlotte, North Carolina. Relocation assistance is not available. USAA does not provide visa sponsorship for this role.

Requirements

Bachelor's degree in Information Architecture, Information Management, Information Studies, Information Technology, Risk, Audit, or a related technical field, or four years of relevant education and/or experience.
Six years of experience in Data Governance or Information Management across areas such as Data Quality, Data Sharing, Metadata Management, Master and Reference Data, Stewardship, Access Management, or Data Risk; alternatively, an advanced degree in a related field and four years of experience in information or data-related practices.
Two years of strong knowledge and demonstrated ability to create and evolve Data Development and Data Engineering processes.
Two years of operational knowledge of risk management and mitigation frameworks.
Experience with governance in modern environments such as Snowflake and Big Data, as well as traditional data warehouse environments, supporting Data Governance and master data management principles and techniques.

Nice To Haves

Deep knowledge of data governance frameworks, control environments, and data trust practices.
Experience governing enterprise AI capabilities, including AI agents, generative AI solutions, and intelligent automation platforms.
Hands-on experience with Alation, Bigeye, or similar governance and observability platforms.
Experience managing structured and unstructured data assets across complex enterprise ecosystems.
A demonstrated ability to establish governance metrics, automate governance processes, and drive measurable business outcomes.
Success influencing senior executives and leading enterprise-wide transformation initiatives through collaboration and stakeholder engagement.
Experience partnering with Audit, External Regulators, and Second Line of Defense teams on governance oversight, regulatory compliance, risk management, and issue remediation.
Experience in banking, P&C insurance, life insurance, or financial services.
US military experience gained through military service or as a military spouse or domestic partner.

Responsibilities

Use data management expertise across one or more data domains or standards to drive adherence to information and data management governance activities, projects, and approaches compliant with established policies and standards.
Influence business awareness of information and data governance through work activities, consulting, and communications with business, technology, security, legal, risk, and compliance partners.
Support and contribute to information governance guidelines, principles, policies, and standards across the data domain, teams, and key stakeholders.
Review designs and governance solutions against internal policies and standards and highlight compliance recommendations.
Develop information governance oversight processes and measurement approaches using audits, peer reviews, and monitoring of KRIs and KPIs.
Support development of multi-year roadmaps and implementation plans for information governance initiatives.
Apply data domain knowledge to business channels, applications, and processes to satisfy regulatory and internal information governance and data management requirements.
Contribute to information governance training content based on established learning objectives.
Prepare and present gap analyses, education, and recommendations in various formats to audiences at all levels.
Acquire and apply advanced knowledge of lines of business, channels, applications, and processes.
Participate in the Information Governance community to advance the maturity of USAA information governance best practices.
Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.