Program Manager Corporate Services

Nissan Motor Corporation • Mississauga, ON

1d • CA$91,573 - CA$119,436 • Hybrid

About The Position

This role is Responsible for identifying, developing, and managing the implementation of all facets of the NCI Corporate Services Department. Working Collaboratively this position is responsible for the planning and implementation of the initiatives and programs that support Nissan's corporate priorities under the department. Overall responsibility for NCI facilities, developing and controlling operational and capital budgets, defining long-term strategic departmental and facility plans and managing a team of vendor contractors who provide onsite service and support of the department. Vendor services include facility maintenance, facility operational and capital projects, internal administrative services, customer and employee services, food service, physical and access security & Ministry guided health and safety programs. This role supports Corporate Real Estate in communications and transactions relating to real estate for both corporately owned and leased facilities. Building and maintaining key relationships cross functionally provides the basis for understanding internal priorities associated with facility and administrative operations. Strategizing, proposing, and planning for future requirements of individual business areas with a focus on health, safety, sustainability and employee engagement is critical to success in this position. This role is responsible for end-to-end development processes, from design and development to construction management, to project close-out and development and implementation of ongoing maintenance. Reporting directly to the NNA Corporate Facilities Engineering Manager, this role requires a significant amount of autonomy, personal organization, time management and project prioritization. This role requires significant critical thinking skills with the aptitude and experience to advocate to leadership for high quality, efficient and effective decisions, and the ability to drive momentum through implementation. This role is accountable to perform special projects requiring high levels of confidentiality and sensitivity. Is responsible for presenting to all levels of leadership in formal and informal presentations and meeting discussion. Acts as an interdepartmental liaison, subject matter expert, and coordinator, providing recommendations on budgets and design plans, and overseeing the execution of actual project completion. This role develops and manages operational and capital budgets for corporately operated facilities. Completes and reports accurate financials including accruals, forecasting and adjustments to budgets as per directed task. Communicates and resolves variances as required. Is responsible for ensuring that all departmental invoices are received and processed within required parameters of contract, validating, and charging appropriately against the associated budget lines. This role requires significant collaboration with cross-functional teams (Purchasing, Legal, Project Management) in advanced sourcing activities related to the facility operation and corporate service contracts including development of scope, identifying and short-listing qualified vendors, validating, and approving contract specifications, participating in tender activities and securing required funding. As the Key Stakeholder for 3rd party operational vendor contracts, this position manages the execution of all contracts, initiating and leading escalations as needed and participating in business reviews, KPI management and performance improvement plans.

Requirements

• Experience in facility management in a corporate environment.
• Familiarity with trade associations.
• Ability to lead and develop cross-functional teams.
• Customer service experience.
• Financial budget responsibility.
• Project management proficiency.
• Strong interpersonal, verbal and written communication skills with the ability to communicate to external and internal stakeholders in leadership positions.
• Strong financial acumen, with the proficiency to develop and manage capital plans and budgets.
• High degree of professional autonomy and extensive vendor management experience.
• Collaborative, organized, and execution oriented with strong communication skills.
• Bachelor’s degree in engineering, Facilities Management, or related field.
• 10+ years of experience.
• Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.

Nice To Haves

• Proficient in the following software programs is considered an asset: SAP, Autocad, OnGuard, Microsoft Office products.

Responsibilities

• Identifying, developing, and managing the implementation of all facets of the NCI Corporate Services Department.
• Planning and implementation of initiatives and programs that support Nissan's corporate priorities.
• Overall responsibility for NCI facilities.
• Developing and controlling operational and capital budgets.
• Defining long-term strategic departmental and facility plans.
• Managing a team of vendor contractors who provide onsite service and support.
• Supporting Corporate Real Estate in communications and transactions relating to real estate.
• Building and maintaining key relationships cross functionally.
• Strategizing, proposing, and planning for future requirements of individual business areas with a focus on health, safety, sustainability and employee engagement.
• Responsible for end-to-end development processes, from design and development to construction management, to project close-out and development and implementation of ongoing maintenance.
• Performing special projects requiring high levels of confidentiality and sensitivity.
• Presenting to all levels of leadership in formal and informal presentations and meeting discussion.
• Acting as an interdepartmental liaison, subject matter expert, and coordinator, providing recommendations on budgets and design plans, and overseeing the execution of actual project completion.
• Developing and managing operational and capital budgets for corporately operated facilities.
• Completing and reporting accurate financials including accruals, forecasting and adjustments to budgets.
• Communicating and resolving variances as required.
• Ensuring that all departmental invoices are received and processed within required parameters of contract, validating, and charging appropriately against the associated budget lines.
• Collaborating with cross-functional teams (Purchasing, Legal, Project Management) in advanced sourcing activities related to the facility operation and corporate service contracts.
• Managing the execution of all 3rd party operational vendor contracts, initiating and leading escalations as needed and participating in business reviews, KPI management and performance improvement plans.

Benefits

• Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings
• Unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP).
• Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms.
• Enhance your skills through seminars, leadership training, and tuition reimbursement programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior