Program Manager, CE Imaging

Endeavor Health•Skokie, IL

5d•Onsite

About The Position

The Program Manager, Clinical Engineering Imaging manages in-house service of Endeavor Health’s diagnostic and therapeutic imaging equipment across its hospitals. Covered equipment includes CT, MRI, Nuclear Medicine/PET, Mammography, Ultrasound, R&F, Interventional/Cath, PACS, and radiation-oncology support. The role leads the imaging technical workforce, owns imaging uptime, image quality, and regulatory compliance, and drives the transition of imaging service contracts from OEM and third-party providers to in-house coverage. The position directs day-to-day preventive maintenance and repair, develops the imaging team, and coordinates service with clinical leadership and vendors. It also oversees imaging cybersecurity and PACS connectivity, supports equipment purchasing and capital-replacement planning, and coordinates quality assurance, calibration, and licensing activities with the radiation physicist. The role covers multiple Endeavor sites and includes travel between sites and participation in an on-call rotation.

Requirements

Associate degree in Biomedical/Electronics Engineering, Radiologic/Imaging Technology, or a related technical field; equivalent experience is considered.
At least 5 years of experience servicing diagnostic imaging equipment across multiple modalities, including CT, MRI, NM, Cath/IR, and Mammography.
At least 3 years in a lead or supervisory role in a technical or imaging environment.
Expert knowledge of imaging modalities, PACS/network connectivity, and high-voltage and ionizing-radiation safety.
Strong CMMS fluency.
Experience managing vendors, contracts, and cross-functional projects.
Excellent communication and technician-mentoring skills.
Ability to partner with clinical leadership and work in a hospital environment with exposure to high voltage, ionizing radiation, and biohazards.
Availability for travel between sites and an on-call rotation.

Nice To Haves

Bachelor’s degree in Biomedical/Electronics Engineering, Radiologic/Imaging Technology, or a related technical field; equivalent experience is considered.
Familiarity with TJC regulatory requirements.

Responsibilities

Direct day-to-day service, preventive maintenance, and repair for imaging modalities across Endeavor sites; assign scheduled and unscheduled work and ensure rapid response to imaging downtime.
Lead and develop Imaging Engineer I–III and Specialist team members; manage schedules, on-call coverage, productivity, performance, and competency development.
Own imaging uptime and preventive-maintenance compliance, and build first-call and in-house capabilities to reduce reliance on OEM and third-party service contracts.
Execute the modality-by-modality in-sourcing roadmap, sequencing systems for in-house service as team capability, training, parts access, and OEM service keys and tools are secured.
Partner with Radiology, Cardiology, and Radiation Oncology leadership on service quality, scheduling, and new-equipment planning; serve as the imaging service point of contact.
Coordinate quality assurance testing, calibration, and state licensing with the radiation physicist, and ensure compliance with TJC requirements.
Manage imaging service vendors and contracts; support pre-purchase evaluations, total-cost-of-ownership analysis, and capital-replacement recommendations.
Oversee imaging-device cybersecurity and PACS connectivity with Information Security.
Maintain recall and preventive-maintenance documentation in the CMMS.