Program Manager - Automation-Remote

Mayo Clinic • Rochester, MN

1d • Remote

About The Position

The Program Manager owns portfolio and project management of the Finance Shared Services pillar and is accountable for ensuring the pillar invests in highest-ROI work and delivers it predictably. This role runs intake, scoring, prioritization, and portfolio governance across the Finance Shared Serves departments in scope; manages the multi-project delivery plan; and protects the pillar's capacity for the initiatives with the strongest value cases. The Program Manager is the discipline layer between strategy and delivery, turning a steady stream of demand into a sequenced, ROI-ranked portfolio that Finance leaders trust.

Requirements

• Master’s Degree with a minimum of 10 years’ experience, OR Bachelor’s Degree, and a minimum of 13 years’ experience, OR Associates degree and a minimum of 15 years' experience.
• Relevant experience to include managing projects and programs ranging from simple to difficult complexity while demonstrating increasing scope and depth of responsibilities and involving multiple technological environments and/or business areas that IT supports, with demonstrated mastery in the application of PMI Process Groups and Knowledge Areas.
• Possession of current Project Management Professional (PMP) or Program Management Professional (PgMP) certification, or a comparable current certification from a nationally recognized project management governance body with a specialized emphasis in program management. This certification must be obtained within three (3) years of date of hire.

Nice To Haves

• 7+ years of program or portfolio management experience, including managing cross-functional technology initiatives.
• Demonstrated experience managing intake and portfolio processes in enterprise environments.
• Experience partnering with finance or operations stakeholders on technology-enabled change.
• Strong written and verbal communication skills; comfortable producing executive-ready materials.
• Working knowledge of automation and AI concepts, including RPA and AI-enabled workflows.
• PMP, PgMP, SAFe, or equivalent program management certification.
• Experience in healthcare, academic medical center, or non-profit finance environments.
• Experience with UiPath-based programs and agentic AI initiatives.

Responsibilities

• Own the pillar's portfolio end-to-end: intake, scoring, prioritization, sequencing, capacity planning, and lifecycle reporting.
• Operate a structured, ROI-led prioritization model using standardized rate cards, value levers, and the program's ROI calculator; ensure every initiative carries a defensible business case before it consumes pillar capacity.
• Partner with the Director and Finance leaders to set portfolio thresholds (minimum ROI, payback period, strategic value) and enforce them at intake and stage gates.
• Track realized vs. forecasted ROI through go-live and post-implementation; close the loop on value realization and feed lessons learned back into prioritization.
• Identify and drive continuous improvements to how the pillar operates, scales, and reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees