Program Management Office Manager
About The Position
The PMO Manager oversees a portfolio of IT programs, including M&A integrations, enterprise platform rollouts, cross-functional product, infrastructure, data, and security initiatives, and internal efforts to improve and standardize how Technology plans and delivers work. The role ensures alignment with organizational goals and efficient execution while leading a team of Program Managers, shaping portfolio strategy and governance, and advancing AI-enabled program and portfolio management. The PMO Manager partners with another PMO Manager to lead the PMO as one team, sharing standards, priorities, and work assignments across Program Managers. The position is based at 4289 Ivy Pointe Blvd., Cincinnati, Ohio, and TQL's IT Team has a hybrid work environment with the ability to work remotely 40 hours per month. Employment visa sponsorship is unavailable.
Requirements
- Proven experience in IT program management and people leadership.
- A track record of successfully managing complex, cross-functional programs and leading PMO functions.
- In-depth understanding of program and portfolio management methodologies, governance, and capacity planning, including project portfolio management tools.
- Strong leadership, communication, influencing, coaching, and organizational skills.
- Ability to define and implement processes, drive their adoption, and use data to inform decisions.
- Self-driven and able to work independently and navigate ambiguity in a fast-paced environment.
Nice To Haves
- M&A integration experience.
- PMP, Agile certifications (such as Certified ScrumMaster or PMI-ACP), or similar certifications.
- Advanced degree.
- Experience applying AI to reporting and decision-making.
Responsibilities
- Monitor and manage a portfolio of complex, cross-functional IT programs, including M&A integrations, ensuring delivery on time, within scope, and on budget.
- Partner with Product and Technology leaders to maintain visibility into in-flight and planned work, align programs to business outcomes, and support prioritization decisions.
- Provide visibility into capacity commitments across teams, balance workloads, and surface constraints and dependencies to inform planning.
- Establish and monitor intake, tiering, and governance practices that reinforce department standards and promote consistency and accountability in delivery.
- Identify, assess, and mitigate program risks.
- Use the PMO's system of record and AI tools to provide transparent, accurate, and timely portfolio insights to IT and business leadership.
- Communicate clearly and consistently with program stakeholders, including regular updates on program status and performance.
- Continuously evaluate and improve program management processes, tools, and data quality.
- Lead, coach, and upskill the program management team, fostering ownership, collaboration, and excellence.
- Partner with a fellow PMO Manager to share standards, priorities, and work assignments across Program Managers.
Benefits
- Competitive compensation, benefits package, and perks.
- Advancement opportunities with structured career paths.
- Hybrid work environment with the ability to work remotely 40 hours per month.
- Access to emerging technologies.
- Reimbursement for continuous education and technical training.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
