Program Management Analyst - Homeless Systems

Ventura County • Ventura, CA

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About The Position

The Program Management Analyst – Homelessness Systems Lead supports evaluation and improvement of Ventura County’s homelessness response system and promotes compliance with local policies and state and federal best practices. Under the general direction of the Deputy Executive Officer/Homelessness Solutions Director, the position supports and directs Homelessness Solutions staff in administering federal and state grant programs and implementing the Ventura County Homelessness Action Plan. It prepares plans and documents for U.S. Department of Housing and Urban Development programs, including the Continuum of Care and Emergency Solutions Grants, as well as California state grant programs.

The position monitors performance, promotes organizational efficiency, and builds collaborative relationships to address homelessness challenges. It leads coordination and data collection in System Performance, Coordinated Entry, Healthcare Collaboration, and Encampment Response. The role supervises assigned staff and works with funding agencies, community partners, cities, County departments, and homeless service providers. It is a management classification and is not eligible for overtime compensation.

Requirements

• A bachelor's degree in Public Administration, Business Administration, Finance, Social Work, or a closely related field, and five or more years of experience working in homelessness and/or managing federal grant funding, including some supervisory experience; alternatively, extensive experience in government programs, business administration, and/or finance that has developed the required knowledge, skills, and abilities.
• Excellent written communication skills, demonstrated through the employment application and supplemental questionnaire.
• Advanced skills in Microsoft Office products, including Word, Excel, PowerPoint, and MS Teams.
• Experience collecting, integrating, and analyzing data from multiple sources to evaluate system performance, identify trends, and inform program and policy decisions.
• Demonstrated ability to exercise sound judgment.
• Willingness and ability to conduct in-person and virtual presentations.
• Thorough knowledge of administrative processes, system analysis, program operations, budgetary analysis, and homelessness response systems.
• Knowledge of public finance relevant to administering state, federal, and local homelessness funding; County financial administration laws; and HUD Continuum of Care compliance requirements.
• Knowledge of statistical methods used in administrative and program performance analysis, including interpretation of homelessness data.
• Knowledge of local government, community partners, homeless service providers, current public administration trends, evidence-based homelessness practices, and systems change strategies.
• Ability to advise staff, consultants, and service providers on homelessness-program administrative, procedural, and compliance matters.
• Ability to develop and implement procedures supporting evidence-based practices, funding requirements, and County and Continuum of Care initiatives.
• Ability to prepare comprehensive reports and recommendations and deliver oral presentations on complex administrative, programmatic, and budgetary issues, including federal and state reporting.
• Ability to represent the County effectively and build trust and collaboration with cities, community partners, funding agencies, and homeless service providers.
• Ability to apply management principles to administrative, program, and budget analysis; contract oversight; provider performance monitoring; special projects; and regional homelessness strategies.
• Ability to supervise staff effectively.
• Skill using computer systems and programs, including Microsoft Office, HMIS, and CES.

Nice To Haves

• Ability to create data visualizations that inform the community about project outcomes.
• Experience leading and supporting homelessness assistance programs, initiatives, or community-based services.
• Leadership experience guiding staff, cross-agency teams, or multi-partner initiatives, including setting priorities, delegating work, and holding teams accountable for results.
• Commitment to developing and implementing data-driven strategies and evidence-based solutions.
• Skills in diplomacy, collaboration, and building productive relationships with diverse stakeholders and community partners.
• Commitment to an effective homelessness response system and service delivery approach.
• Ability to work effectively with individuals from varied backgrounds, lived experiences, and professional disciplines.
• Exemplary customer service delivered with professionalism, empathy, and responsiveness.
• Excellent verbal communication, editing, and proofreading skills.

Responsibilities

• Supervise assigned Homelessness Solutions staff, providing leadership, training, and day-to-day direction while fostering performance, accountability, and continuous improvement.
• Analyze procedures and systems for alignment with evidence-based homelessness practices, promote systems change, and monitor progress toward County Board of Supervisors and Continuum of Care objectives.
• Build and maintain effective relationships with funding agencies, community partners, cities, County departments and agencies, and homeless service providers.
• Oversee state, federal, and local homelessness and housing reporting, including System Performance Measures, the Housing Inventory Count, and the Longitudinal Systems Analysis.
• Assist with grant administration focused on system performance, data quality, and data collection.
• Collect, integrate, and analyze data from multiple sources to evaluate system performance, identify trends, and inform program and policy decisions.
• Guide implementation of the Homeless Management Information System and Coordinated Entry System to measure performance and outcomes accurately.
• Advance partnerships and collaborations that expand housing opportunities and services, including coordinated street outreach and a regional encampment response strategy.
• Provide objective counsel and guidance based on informed analysis to maximize effective use of limited resources.
• Perform duties related to special projects and initiatives as assigned.
• Prepare plans and documents for HUD Continuum of Care and Emergency Solutions Grants programs and California state grant programs.
• Support administration of federal and state grant programs and implementation of the Ventura County Homelessness Action Plan.

Benefits

• Annual leave, starting at 208 hours per year and increasing with County service.
• Annual leave redemption of up to 100 hours per year, subject to the stated use requirements.
• Eligibility to participate in the County's 401(k) Shared Savings Plan and/or Section 457 Plan.
• Up to a 3% match on 401(k) contributions and, after five years of continuous County service, an additional 2% non-elective 401(k) contribution.
• Annual flexible credit allowance of up to $26,626 for medical, dental, and/or vision insurance.
• Flexible Spending Accounts for eligible dependent care and health care expenses using pre-tax dollars.
• County Retirement Plan and Social Security contributions; eligible employees may establish reciprocity with other public retirement systems such as PERS.
• 13 paid holidays per year, including a scheduled floating holiday.
• Professional memberships.
• Disability plans.
• Employee Assistance Program.
• Life insurance.
• Tuition reimbursement.
• Wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager