Management & Program Analyst

Internal Revenue Service • Covington, KY

1d • Onsite

About The Position

The Management & Program Analyst works in Taxpayer Services, Accounts Management, Cincinnati. At the full working level, the position develops operating plans and guidelines for assigned programs and evaluates whether operations meet established goals and objectives. These plans may affect organizational design, staffing, work procedures, and employee training. The analyst conducts operational reviews and program analyses, briefs stakeholders on findings and recommended courses of action, and proposes improvements to work methods, procedures, techniques, and policies. The role also involves in-depth studies and projects to identify problems and improve the effectiveness and efficiency of operating or administrative support programs. The announcement includes positions at multiple grade levels; employees selected at a lower grade may receive training to perform the full duties. Standard Position Descriptions are PD93069 and PD93070.

Requirements

• For GS-11, one year of specialized experience equivalent to GS-9, including applying analytical and evaluative methods to measure program effectiveness; identifying program or administrative deficiencies; assisting with project planning, scheduling, implementation, and closeout; communicating findings and recommendations orally and in writing; researching procedures and policies; and using tools such as SharePoint, Adobe, PowerPoint, and Excel to resolve efficiency or productivity problems.
• For GS-11, qualifying education may include a Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree in a related field, or a related LL.M.; a combination of education and experience may also qualify.
• For GS-12, one year of specialized experience equivalent to GS-11, including measuring accomplishments and progress; recommending changes to work methods and resource needs; monitoring project status and resources and adjusting work plans; managing and evaluating projects and studies; researching procedures and policies; establishing operating methods and directing employee training; identifying program deficiencies; presenting findings and negotiating solutions; and preparing written materials using tools such as SharePoint, Adobe, PowerPoint, and Excel.
• Current civilian employees must meet the time-after-competitive-appointment requirement: at least 90 days of federal civilian service since their latest qualifying non-temporary competitive appointment, by the applicable announcement deadline.
• Applicants for positions above GS-05 must meet applicable time-in-grade requirements, including one year (52 weeks) at the next lower grade level.
• A college or university degree used to meet requirements generally must be from an accredited or pre-accredited institution recognized by the U.S. Department of Education. Foreign education must be shown to be equivalent to U.S. education.
• Applicants must meet the applicable requirements by the announcement closing date.

Responsibilities

• Develop operating plans and guidelines for assigned programs or areas, aligned with established goals and objectives.
• Coordinate operating methods and procedures for projects or missions, including the development of employee training.
• Conduct operational reviews and comprehensive program analyses to evaluate program effectiveness.
• Brief stakeholders on findings, advice, courses of action, implementation plans, directives, and guidelines.
• Recommend improvements to work methods, procedures, techniques, policies, and management strategies based on studies and reviews.
• Conduct analytical studies and projects, assess data, requirements, and impacts, and identify ways to resolve substantive problems or improve efficiency and effectiveness.

Benefits

• Federal employee benefits package; eligibility and specific benefits depend on position type.
• Alternative work schedules and staggered work hours may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed