Management & Program Analyst
About The Position
This position is with the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Trade, Mission Support Directorate, Strategic Programs Division. The position may be located in Ashburn, Virginia; Newark, New Jersey; New York, New York; or Washington, DC. Additional selections may be made for other organizational divisions or units within the listed duty locations. The Management and Program Analyst serves as an analyst and advisor to management on evaluating the effectiveness, efficiency, and productivity of CBP Office of Trade programs and operations, including strategic workforce planning. The Office of Trade facilitates legitimate trade, enforces U.S. laws, protects the American economy and consumer health and safety, and works with industry and government partners to support a fair, competitive, and safe trade environment. The position develops and facilitates briefings, reports, leadership discussions, and offsites; prepares reports using internal data sources and CBP automated systems for senior managers; oversees short- and long-range planning, including multi-year organizational improvement work plans; and analyzes business processes, workflows, systems, data, and policies to identify gaps, risks, and inefficiencies. The position starts at an annual salary of $106,437 (GS-13, Step 1) and has a stated maximum of $138,370 (GS-13, Step 10), subject to locality or special pay rates.
Requirements
- One year of specialized experience equivalent to at least the next lower grade level (GS-12), performing the described program evaluation, workforce planning, analytical, coordination, and reporting duties.
- U.S. citizenship.
- For applicants not currently employed by CBP, physical residence in the United States or its protectorates for at least three of the last five years, unless an exception or waiver applies.
- Meet applicable time-in-grade requirements by 11/03/2026; current federal employees must have served 52 weeks at the next lower grade or equivalent grade band.
- Resume must explicitly demonstrate how the applicant meets the specialized experience requirement.
- Meet all qualification requirements, including education if applicable, subject to verification.
- Successful completion of applicable pre-employment processes, which may include a background investigation and drug testing.
- New federal government employees must serve a one-year probationary period; current or former federal employees may also be required to serve or complete a probationary period.
Responsibilities
- Develop, present, and facilitate briefings, reports, leadership discussions, and offsites.
- Prepare reports using internal data sources and CBP automated systems to meet regular and one-time informational needs of senior managers.
- Oversee short- and long-range planning activities, including multi-year organizational improvement work plans.
- Analyze current business processes, workflows, systems, data, and policies to identify gaps, risks, and inefficiencies.
- Coordinate with internal and external stakeholders, technical experts, managers, and senior staff to gather information, verify data, track deliverables, and support workforce planning and program evaluation activities.
- Assist in developing and coordinating multi-year workforce planning agendas, annual evaluation plans, and succession planning activities.
- Review program operations, staffing levels, skills mix, workload distribution, and organizational structures for effectiveness, efficiency, productivity, and alignment with mission goals.
- Support evaluation studies, surveys, data collection efforts, and management reviews using defined research questions, evaluation methods, reporting systems, and analytical techniques.
- Prepare technical reports, briefings, policy comments, impact statements, and status updates for senior leaders, program managers, and stakeholders on workforce planning and program evaluation matters.
Benefits
- Comprehensive federal employee benefits package; employees and their families have access to a range of benefits. Specific benefits depend on position type and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
