Program Management Analyst, Platform Optimization - Apple Music

Apple•Culver City, CA

About The Position

The Program Management Analyst, Platform Optimization for Apple Music is part of the Business Management team. The role helps manage and optimize engagement with licensed and original music content, partners with the broader music industry to drive business innovation, and develops new content and business initiatives. The analyst shapes Apple Music’s content experience by optimizing global content and business strategy with cross-functional teams and music industry partners. The position develops and manages program plans, including scope, objectives, timelines, and deliverables; coordinates cross-functional teams; monitors progress and mitigates risks; and develops program policies and best practices. It leads research and analysis of Apple Music performance, including user engagement and retention, and translates complex data into insights and recommendations. The analyst prepares performance reports, presents findings to stakeholders, and provides regular program updates. The role also leads development of data tools and solutions, defines business requirements, and supports stakeholder training, phased launches, success metrics, and feedback mechanisms.

Requirements

At least 2 years of experience in program management or equivalent experience.
Experience in the music or entertainment industry.
Experience collaborating with data science, product, and engineering teams on cross-functional projects.
Experience using data systems and web-based data visualization tools, such as Tableau, for analysis, synthesizing insights, and presentations.
Advanced skills with data analysis tools such as Python, R, SQL, and Tableau.
Bachelor’s degree or equivalent experience.

Nice To Haves

Deep understanding of the music industry landscape, including trends, artists, and business models.
Excellent organizational and leadership skills.
Exceptional communication and interpersonal skills.
Experience creating data visualizations and presentations using Keynote.
Familiarity with the Apple ecosystem of services.

Responsibilities

Develop and manage program plans defining scope, objectives, timelines, and deliverables for Apple Music initiatives.
Coordinate editorial, marketing, engineering, data science, and other cross-functional teams to meet program goals.
Monitor program progress, identify potential risks, and implement mitigation strategies.
Develop and implement program policies, procedures, and best practices.
Lead research and analysis to inform Apple Music’s business and optimize performance across key priorities.
Analyze user engagement and retention metrics to identify opportunities for improvement and growth.
Collaborate with cross-functional teams to define data requirements and provide analytical support.
Synthesize complex data into insights that support informed decisions.
Develop and deliver performance reports highlighting trends, insights, and recommendations for optimizing content performance.
Present findings and recommendations clearly to stakeholders and communicate program status and milestones.
Foster a collaborative and positive working environment.
Lead development of data tools and solutions, translating business requirements into effective tools.
Provide stakeholder training and establish phased launch plans with success metrics and feedback mechanisms.