Program Management Analyst - DSD

Five Below • Philadelphia, PA

3d

About The Position

The Analyst is the data and system integrity expert for the Direct Store Delivery (DSD) organization. The role identifies patterns, troubleshoots data discrepancies, and ensures information flows accurately between company systems. It analyzes deliveries, receipts, and invoices to identify systemic issues, trends, and opportunities for improvement. Working closely with Store Operations, Merchandising, IT, Accounts Payable, and other cross-functional teams, the Analyst supports data accuracy and effective decision-making, financial reconciliation, inventory management, and process improvements.

Requirements

• 3–5 years of retail management experience, supply chain, operations, or a related field.
• Experience conducting root cause analysis to diagnose and resolve business and operational issues and develop actionable recommendations.
• Experience querying large datasets to develop relevant reporting, such as with SQL, Python, or Power BI.
• Strong collaborative mindset, analytical and organizational skills, and ability to manage multiple priorities and deadlines in an ever-changing environment.
• Expertise in MS Excel.

Nice To Haves

• Four-year degree preferred.
• Previous use of Microsoft Power BI preferred.

Responsibilities

• Use data mining and data modeling on large datasets to create dashboards and conduct ad hoc analysis for business inquiries and operational improvements.
• Iterate corporate dashboards and vendor scorecards as business needs evolve and the program stabilizes and expands.
• Serve as a subject matter expert on the DSD program to Store Operations as they maintain store-facing reporting.
• Monitor program data and exception resolution; collaborate with IT to maintain data warehouse reliability, resolve root causes, and support access to reporting and insights.
• Analyze reports to identify recurring discrepancies in costs, quantities, and delivery patterns, and communicate findings and recommendations to appropriate stakeholders.
• Partner with Buying and Accounting to investigate cost and unit discrepancies, chargebacks, and credits, ensuring system data and operational flows align with vendor expectations for automated processing.
• Partner with Store Operations to review store support tickets, identify recurring themes and root causes, and provide data to support process or system improvements.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed