Management & Program Analyst

Federal Aviation Administration•Washington, DC

About The Position

The Management and Program Analyst works under the Senior Advisor’s supervision within the Air Traffic Organization (ATO), Mission Support Services (AJV), supporting the Vice President, Deputy Vice President, and AJV Front Office staff. The role performs varied assignments that support high-level management and day-to-day operations, including program analysis, data collection, administrative support, and performance monitoring. Work is generally guided by established policies and procedures and is reviewed frequently for timeliness, compliance, and alignment with requirements. The analyst collects, organizes, and analyzes qualitative and quantitative information; researches and applies established analytical methods; reviews administrative processes and documentation; and prepares data summaries, tables, charts, graphs, reports, briefings, and responses to information requests. The role supports administrative programs such as procurement, property, travel, time and attendance, records management, performance management, workforce programs, ethics, and telework. The analyst identifies trends, discrepancies, missing information, or issues, coordinates with appropriate personnel to address them, and refers matters requiring further analysis or resolution to a manager or more experienced professional. The position uses automated systems and business tools to support assigned programs and activities, and communicates primarily with internal AJV and ATO staff, while also providing routine information to organizational staff and external customers. The role requires one year of specialized experience equivalent to at least the next lower grade level; education cannot substitute for this experience. U.S. citizenship is required, and the position may require a background investigation, a one-year probationary period, and a financial disclosure statement.

Requirements

  • One year (52 weeks) of specialized experience equivalent to at least the next lower grade level (FV-F or FG/GS-10), typically related to the position’s line of work.
  • Specialized experience conducting research and applying established policies, procedures, and analytical methods to assigned tasks.
  • Specialized experience identifying problems or missing information and coordinating with appropriate personnel to obtain or correct information.
  • U.S. citizenship is required.
  • Selective Service registration is required for males born after December 31, 1959.
  • Must submit an SF-50.
  • Education cannot be substituted for experience.
  • All qualification requirements must be met by the vacancy announcement closing date.

Responsibilities

  • Support the Vice President, Deputy Vice President, and AJV Front Office staff with day-to-day operations.
  • Analyze programs and collect data to support assessment of program activities and identification of issues affecting effectiveness and efficiency.
  • Serve as an individual contributor or team member supporting programs and administrative activities within an assigned area.
  • Review administrative processes and documentation for compliance with established policies and procedures.
  • Support procurement, property, travel, time and attendance, records management, and other office programs by gathering information, reviewing documentation, and identifying items requiring follow-up.
  • Monitor program and organizational performance by collecting information from established sources and automated systems.
  • Maintain assigned data and information and perform analyses for reports, briefings, and responses to requests for information.
  • Collect, organize, and analyze qualitative and quantitative data for assigned programs, projects, and organizational activities.
  • Conduct research and apply established policies, procedures, and analytical methods to assigned tasks.
  • Assist in collecting and analyzing information related to performance management, workforce programs, ethics, telework, travel, records management, and other administrative programs.
  • Identify data trends, discrepancies, and issues, and bring matters requiring additional analysis or resolution to a manager or more experienced professional.
  • Use automated systems and business tools to collect and analyze information for assigned programs and activities.
  • Collect and review labor distribution, time and attendance, travel, procurement, property, and other administrative information using established systems and procedures.
  • Identify discrepancies or missing information and coordinate with appropriate personnel to obtain or correct information.
  • Prepare analytical data summaries, tables, charts, graphs, and other written materials for managers and more experienced professionals.
  • Share information, provide data or written analyses, and explain assignment statuses to internal AJV or ATO contacts.
  • Provide routine information to employees, organizational staff, and external customers about program regulations and information-gathering requirements.
  • Refer problems and work issues to a manager, project/program manager, team leader, or more experienced professional when guidelines are unavailable or inapplicable.

Benefits

  • Comprehensive federal employee benefits package for employees and their families.
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