Program Management Analyst 2

VSolvit•Norco, CA

About The Position

This position performs complex research, process analysis, and reporting to support organizational performance improvement. The analyst leads project tasks, evaluates operations using quantitative and qualitative techniques, and develops actionable insights to guide decision-making and operational change. The role also includes adhering to normal working hours, meeting deadlines, following company policies, communicating regularly with assigned supervisors, staying focused on assigned tasks, and completing other tasks as assigned.

Requirements

  • Bachelor’s degree in Public Administration, Business, or a related field.
  • 2–4 years of relevant experience in management analysis or process improvement.
  • Proficiency in Microsoft Excel and PowerPoint.
  • Experience in workflow assessments and documentation.
  • Strong analytical, communication, and collaboration skills.

Nice To Haves

  • Master’s degree in a related field.
  • Experience using data visualization or business intelligence tools such as Power BI, Power Automate, or Tableau.
  • Knowledge of government, defense, or public-sector operations.
  • Familiarity with Lean, Six Sigma, or other process improvement methodologies.

Responsibilities

  • Conduct operational assessments, cost-benefit analyses, and workflow evaluations.
  • Lead development of performance metrics, dashboards, and data visualizations.
  • Collaborate with stakeholders to gather requirements and define improvement goals.
  • Develop and present findings, proposals, and process improvement recommendations.
  • Track implementation progress and assess the effectiveness of recommended solutions.

Benefits

  • Customizable benefits program that may include medical, dental, and vision insurance; life insurance; long- and short-term disability and other insurance products; Health Savings Account; Flexible Spending Account; 401(k) Retirement Plan options; tuition reimbursement; and assorted voluntary benefits.
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