Program Lead- Penn Hills PA

Merakey • Penn Hills, PA

10d

About The Position

The Program Lead manages and oversees day-to-day activities for programs or services within an assigned Division. Reporting to the Program Manager, the role coordinates program activities, supervises staff, and helps ensure high-quality services for program participants. The position may also carry its own caseload.

The Program Lead provides direct care, including assistance with activities of daily living, food preparation or feeding, and required supervision. The role also includes medication management and administration, incident management in coordination with the Program Manager and QCO, and managing household needs such as menu development, grocery shopping, housekeeping, cleanliness, and upkeep of the assigned home. The position identifies needed repairs and submits maintenance requests.

The stated rate of pay is $19.48, or $21.48 with selection of enhanced pay.

Requirements

• Must be at least 18 years old.
• Must have a verifiable high school diploma/GED or 4–5 years of experience working in a human services residential setting.
• Requires 1–3 total years of experience.
• Willingness to obtain NADSP Certification within the first year of hire, if required.

Responsibilities

• Provide guidance, support, and direction to staff members.
• Assign staff duties and responsibilities based on program needs and individual strengths.
• Conduct regular staff check-ins and provide performance feedback and guidance for improvement.
• Enforce program policies and procedures to help ensure the safety and security of clients and staff.
• Monitor client behavior and intervene as needed to de-escalate conflicts or address concerns.
• Respond to emergencies and crises according to established protocols and seek assistance as needed.
• Work with the Program Manager to oversee the work of DSPs.
• Approve DSP timecards and leave requests.
• Prepare and manage house schedules in coordination with the Program Manager.
• Provide direct care, including activities of daily living, food preparation or feeding, and required supervision.
• Manage and administer medication.
• Coordinate incident management with the Program Manager and QCO.
• Manage household needs, including menu development, grocery shopping, and housekeeping.
• Ensure ongoing upkeep and cleanliness of the assigned home.
• Handle daily maintenance needs, such as lightbulb replacement and filter cleaning.
• Identify needed repairs and submit maintenance requests.
• May manage a caseload.

Benefits

• Comprehensive medical, dental, and vision coverage, plus healthcare advocacy support.
• Retirement plan with pre-tax and Roth (after-tax) employee contribution options.
• DailyPay access to earned pay.
• On the Goga well-being platform, with self-care tools and resources.
• Access to Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through the Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs for entertainment, travel, and lifestyle.
• Free online personal development classes through Pryor Online Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED